Error with environmental variables

Rakesh_kumar
Rakesh_kumar Altair Community Member
edited October 2020 in Community Q&A

Couldn't able to open Simlab. Pop-up window shows 'The required environment variable HW_UNITY_ROOTDIR was not set.'

Tried with changing environmental variables, but same issue.

Any possible solutions are welcome

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Answers

  • Kamalraj
    Kamalraj
    Altair Employee
    edited March 2020

    Hi,

     

    It is better to uninstall and install it again. 

     

    TO narrow down the issue, please let us know the simlab version that you have installed and platform windows / Linux version

     

     

  • Rakesh_kumar
    Rakesh_kumar Altair Community Member
    edited March 2020

    Thanks kamalraj

    The issue is sorted. If we pin the simlab to taskbar, we are getting the above mentioned error message.

    In all other ways of opening the tool, it is opening fine. No reinstall required.

    I am working in SL 19.1 , windows platform.

     

  • Kamalraj
    Kamalraj
    Altair Employee
    edited March 2020

    Hi Rakesh,

     

    thanks for details. We will fix this.

     

    Thanks & Regards

    KamalRaj

    Senior Application Engineer – SimLab

    Altair | Nasdaq: ALTR

    kamalraj.rajagopal@altair.com | altair.com
    Connect with us: LinkedIn | Twitter | Facebook

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