A place to ask questions about Altair products or solutions and receive help from community members or Altair employees. Don't forget to tag with the product/topic related to your question. Once you receive a satisfactory answer on your question, kindly mark your answers as "Accepted" so it can help others with similar problems.
Hi, I have activated the studnet License on may Macbook Pro, but realised, that laptop istn't powerful enough. So I would like to deactivate it and activate it on my new mac mini M4 Pro. How can I do this?
Hello, I'm trying to create a Python function that takes as an argument either the ID or the name of an Include, and returns collections containing all the entities present in the Include. I haven't found any Python commands that operate on Includes. Is it possible to create such a function with the current Python API?…
Good day, Please, I am currently running a simulation that involves spherocylinders, and this seems to require GPUs for the simulation to work. In my university, we have an advanced computing center that provides GPUs for students; however, I was told the GPUs only work with software that runs on Linux. Please, how can I…
Hi, I have activated my License on my old laptop, but realised later that the computer was too slow and now I would like to activate it again on my new computer. I don't have access to an old laptop.. Could you please help?
Hello, I am currently using the HyperWorks 2023 Student Edition, and my license is valid until March 7, 2025. However, I would like to renew it in advance to ensure uninterrupted access. When I check the AltairOne portal, it states, "You have already generated a license. Valid up to: 2025-03-07," and I don’t see an option…
Hello, "So, I am trying to generate a powder bed that replicates a powder with the following PSD: the particle sizes D₁₀, D₅₀, and D₉₀ are 24, 48, and 72 µm, respectively. In Altair EDEM, I used the following settings: The particles are spherical, and I used D₅₀ for their radius. For some reason, I am not getting the…
Last year I installed 2023 Feko and got a license to use it in the past year I uninstalled Feko and I did not deactivate the license. The old license is still the one I get from the Altair website and now that I have installed 2024 Feko I can't use it. Please help. I do not know how to deactivate the license for the old…
I can not log in this username, so can you reset my password?? when i tried to sign up, it said i already had an account. i had previously used student license through my school email address, but when i request contest license, i accidentally entered my Naver email address. is it possible that i can't sign up for a new Id…
Hello, I am trying to design a unit and use cold form steel for the exterior walls but when I try to import a cold formed steel section from S-Steel, it says the section is invalid. Can someone please provide some advice to this matter?
Licensed software on an old PC. I no longer have access to it. It was the student license. Is it possible to deactivate the license on the old computer and use that same license on my new computer?
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