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How do I submit a long-running job to SLC Hub to avoid waiting for Workbench to run it?
Question: Using Workbench with Hub, I have a job that I know will take several hours to run. How do I submit this to the Hub so that I can quit Workbench and return later to get my job results? Answer: Use the Hub 'Pipeline' facility as follows: 1. Use your browser to log into the Hub portal using the same URL (hostname…
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How do I troubleshoot SLC Hub Excel Add-in issues?
The SLC Hub Excel Add-in generates a log file in: C:\Users\<username>\AppData\Local\SLCHubExcelAddin\log.txt where <username> represents your Windows user-name. To find it easily, use the Windows File Explorer and type %LOCALAPPDATA% into the location search bar at the top. When the list of folders appears, double click on…
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Pre-install checklist for Altair SLC Hub
Altair SLC Hub is ideal for enterprise customers who have multiple SLC servers or require the specific functionality offered by Altair SLC Hub. Customers with a single SLC server license do not require Altair SLC Hub but can operate SLC in a client/server configuration where Altair Analytics Workbench is the client app,…
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How do I upgrade to a new version of SLC Hub on Linux
How do I update a Linux SLC Hub installation? Note that Altair SLC is installed on each of the hub's worker machines. You may also wish to upgrade Altair SLC at the same time - instructions are elsewhere. Downtime should be scheduled with the end-users. SLC Hub will be stopped and started and any existing running jobs will…
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Altair SLC, Altair Analytics Workbench and Altair SLC Hub software service lifetime (sunset) policy
Altair Engineering provide technical support until the End-Of-Life (EOL) date for each version of Altair SLC, Altair Analytics Workbench and Altair SLC Hub software released. Versions and Version Numbers Note the distinction between product version numbers such as 2024.0 and software version numbers which may be 5.24.1,…
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Software Support Policy for Data Analytics Products
Software Support Policy Latest Product Versions Product Name Current Version Versions Supported Altair Monarch (formerly Altair Modeler) 2024 Versions 2023 Altair Monarch Server 2024 Versions 2023 Altair Panopticon (formerly Panopticon Server) – Visualization Server 2024 Versions 2023 Altair Knowledge Studio/Seeker 2024…
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How do I configure alternative WORK library locations for SLC Hub users?
In SLC Hub the WORK location is managed by the 'nomad' service and the usual setting of WORK in the .cfg file is not used. You can override this behaviour by CLEARING the WORK option in a 'Facet' of an 'Execution Profile'. (A 'facet' is simply a collection of system options. Note that the system options in a facet are…
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After upgrade of SLC, why can't SLC Hub seem to run any sas language programs?
WINDOWS FIREWALL FOR wpslink_http PROCESS The firewall entry is created when SLC is installed and removed when SLC is uninstalled. This can be problematic if an old version is uninstalled *after* a new version has been installed, e.g. install v2024 and then uninstall v2023. Symptoms: Hub can’t run SLC. No clear error…
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Configure SLC Hub Worker node for PROC Python and PROC R usage
On the Hub Worker node(s): Python and R can be downloaded and installed separately* and it is also possible to use the Anaconda system. Download and run the anaconda sh file. Check the version: conda info Install R: conda install r-base (/opt/anaconda/bin/R now exists) PROC R also requires: conda install r-jsonlite No need…
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List all file locations used by Altair SLC products
File locations used by SLC products Updated for version 2024.0, April 2024. Note: "WPS" is now called "Altair SLC" so where (in previous versions) filenames contained "wps" these now contain "altairslc". Our products continue to detect and utilize the old filenames but files should be renamed to the new names wherever…
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How can I increase the timeout on interaction between Workbench and SLC Hub
Our default timeout settings are set to "30 seconds" and it is possible that some interactions might take longer than 30s at your site. You can try experimenting with different timeout values as follows: Edit the file C:\Program Files\Altair\Analytics Workbench\2024\eclipse\workbench.ini and add the following lines:…
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Altair SLC, Altair Analytics Workbench and Altair SLC Hub service lifetime end of life dates and supported operated systems & architecture.
The end of life dates for Altair SLC and supported operating systems are listed below in the following sections: * Altair SLC end of life dates. * Operating System end of life dates. * Architecture end of life dates. Altair SLC The following table lists the end of life dates for Altair SLC. Version General Availability End…
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Using a local MinIO installation as an S3 compatible object store.
An S3 compatible object store is used by Altair SLC Hub to store results and artifact data and should be backed up to prevent data loss. The S3 store can be set up on the same server as Altair SLC Hub using a local MinIO installation. The following guide describes how to install and configure MinIO on either a Linux server…
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How many Altair Units are consumed by Altair SLC products?
Altair Analytics Workbench does not consume any units (but of course it requires an Altair SLC server to run). Altair SLC on personal computer (Windows 10, MacOS) consumes 10 units. Altair SLC on a server operating system (Linux, Windows Server) consumes 10 units per logical CPU with a minimum of 40 units. Altair SLC Hub…
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Certificate errors when trying to run stored programs in SLC Hub
When a stored SLC Hub program is executed but does not run due to a certificate error, this may because the administrator did not add the internal hub certificate to the operating system of the worker machine(s) of the Hub. For example, on Red Hat Enterprise Linux node: Log into the worker node as root and run: ls -l…
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Which log files are needed when my Hub Server session has failed?
When you experience a "session failure" - typically "error 502" - when your Altair Workbench has lost its connection to SLC Hub, then we need to ask you to send us four log files so that we can understand this problem here in Altair customer support. Please can you follow these steps and then email the log files as…
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How do I update a Windows SLC Hub worker node with a new version of Altair SLC?
How do I update a Windows SLC Hub worker node with a new version of Altair SLC? Downtime should be scheduled with the end-users. SLC Hub will be stopped and started and any existing running jobs will be terminated. Follow the instructions in the hubdoc documentation about shutting down hub-related processes before…
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Daily checks and monitoring suggestions for Altair SLC Hub and Workers
Some suggestions for your IT or Applications Support team to follow: 1. On the hub portal, check the status of the workers. 2. Check the hub services are running on hub and the worker service is running on the workers. 3. Run 'hubctl verify all' and look for any unexpected errors or warnings. 4. If you have configured WORK…
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Updating your alternate internal SLC Hub SSL certificates before they expire
SSL certificates need to be rotated on expiry and your company automations will hopefully take care of this. However, if you need to do a manual replacement of SSL certificates then follow these steps. Note that similar steps are required for each worker and for the hub control node too. PART A - PREPARATION No downtime is…
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How to upgrade WPSKEY and WPSHUBKEY licenses on Linux
These steps can be followed when your Altair SLC Hub license (on your Hub server), and your Altair SLC license (on each Hub Worker machine), are coming up for renewal. Your Altair Sales Account Manager will arrange for you to receive email notification messages with a link to your new license key files. You should receive…
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About Altair SLC 4.4
For a more generalized overview of the current features of Altair SLC not just the new features summarized below, please refer to Altair SLC Capabilities. Release Date * Altair SLC version 4.4.1 was released on 16 March 2022. New in Altair SLC Version 4.4 Altair SLC version 4.4.1 onwards is available for purchase under…
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Using the Microsoft Excel plugin for the Altair SLC Hub
The Microsoft Excel plug-in for Altair SLC Hub enables you to connect an instance of Microsoft Excel to a Hub installation. Published programs from that Altair SLC Hub can then be run from Excel, with input passed to the program from Excel and output from the program displayed in Excel. The Excel plug-in installation…
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How does Altair SLC Hub do load balancing between worker nodes?
Altair SLC Hub manages interactive sessions for Altair Workbench users and also manages the processing of Pipelines and the deployment of programs for either Synchronous On Demand and Asynchronous On Demand execution. These jobs are executed on the various worker nodes that form the cluster of workers available to the hub.…
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Credit risk
Credit risk analysts can create blueprint frameworks for credit risk models and share the blueprints as best-practice templates within their teams.
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Business strategies and actionable treatments
Analysts can create actionable treatments based on selected key performance indicators (KPIs), overlay business KPIs, and analyse different options using various charts and diagrams.