TheaForSketchUp v3.0.1165.1959 crashes Sketchup Pro 2021 Version 21.1.331

Grégory Lepoutre_20253
Grégory Lepoutre_20253 New Altair Community Member
edited September 21 in Community Q&A

Hello,

TheaForSketchUp v3.0.1165.1959 crashes Sketchup Pro 2021 Version 21.1.331.

iMac pro, Big Sur, Sketcup clean uninstall-reinstall, Thea Render Plugin clean uninstall-reinstall.

Impossible to launch Thea plugin because Sketchup crashes.

help please.

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Answers

  • Antonio Flores_21377
    Antonio Flores_21377
    Altair Employee
    edited October 2021

    Hi Grégory,

    This request already received an answer on the Thea Render Forum at the following address:
    https://thearender.com/forum/viewtopic.php?f=197&t=29222

    Please check there for full answer.

    Regards,

    Antonio

     

  • Jessica Fleming
    Jessica Fleming Altair Community Member
    edited September 20

    Is there another link for the resolve here? The link above is broken. Thea crashes sketchup with every use attempt. 

  • George Gliatis_21030
    George Gliatis_21030
    Altair Employee
    edited September 20

    Dear Jessica,
    The original request was for v3.0 which is quite old. Current version is v3.5. Can you please provide us with more details on your system?
    Operating system, Thea for SketchUp version, SketchUp version and you machine specs (e.g. M1 or RTX3070).

    Regards,
    George

  • Jessica Fleming
    Jessica Fleming Altair Community Member
    edited September 21
    George Gliatis_21030 said:

    Dear Jessica,
    The original request was for v3.0 which is quite old. Current version is v3.5. Can you please provide us with more details on your system?
    Operating system, Thea for SketchUp version, SketchUp version and you machine specs (e.g. M1 or RTX3070).

    Regards,
    George

    Hi George, here’s my system info. Images attached as well. Thank you!

    Thea for sketchup 4.0.1330.0000

    Sketchup 24.0.554

    MacOS 12.7.5

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