How to reactivate license key? (after hard drive reformat)

Question

I upgraded my pc but I didn't realize I had to deactivate my license first. Now I can't work on PSIM. (error activating license: this license was already activated using dfiierent HostIDs)

How can I deactivate my previous license key activation? I see @Rahul_P1 helped some other people with this. Can you please help me with this? Thank you

Ankita_v · Answer

Hi @GLiuG

Your license key has been deactivated in Altair One, and you can now reactivate your student license using the same key.

Kindly note, The Altair Free Student Edition license is valid for use on only one device, it cannot be shared or activated on multiple machines at the same time AND Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thank you