I need desactive my license , because I must reset my PC

MateoG
MateoG New Altair Community Member
in Community Q&A

Good evening, I need to deactivate my license because I have to reset my PC and install Windows again. Would you be so kind as to let me know, please?Good evening, I need to deactivate my license because I have to reset my PC and install Windows again. Would you be so kind as to let me know, please?

Answers

  • Ankita_v
    Ankita_v
    Altair Employee

    Hi @MateoG

    Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

    You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
    https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

    Thanks!

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