External Lookup Not Responding

Altair Forum User
Altair Forum User
Altair Employee
edited February 2017 in Community Q&A

I'm using Monarch 10.5, and starting a couple of months ago, if I'm I try to change/add the file for an External Lookup, Monarch never connects to the file.  Has anyone else had this issue?

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Answers

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited February 2017

    Hi Andrew,

    Is it an excel spreadsheet or access database? Maybe double check that the file is not open or in use elsewhere?

     

    Regards,

    Marianna

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