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External Lookup Not Responding

Altair Forum User

I'm using Monarch 10.5, and starting a couple of months ago, if I'm I try to change/add the file for an External Lookup, Monarch never connects to the file. Has anyone else had this issue?

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Altair Forum User

Hi Andrew,

Is it an excel spreadsheet or access database? Maybe double check that the file is not open or in use elsewhere?

Regards,

Marianna

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