License issues with EDEM

Loïc_V · April 17

Hi,

One of our clients asked altair for a trial license for 1 month to use EDEM to see if it suits their needs.

But when they try to launch the software, those error messages appear.

Do you know what is causing this issue ? How can we solve it ?

Thanks in advance,

Kinds regards,

Loïc Verhaeghe

Stephen Cole · April 18

Hi Loïc

EDEM is looking for a license at 'localhost' and the license server or location needs to be specified.

If you have a Altair managed license you can configure it via:

https://help.altair.com/hwsolvers/altair_help/topics/getting_started/licensing_hosted_hwu_r.htm

However if you have an on-premise license server or a license file you can set this via:

https://help.altair.com/hwsolvers/altair_help/topics/getting_started/licensing_connecting_to_alm_t.htm

Note that if you have an on-premise license server you can also connect to this by specifying the '—server servername' flag when starting EDEM. E.g.

"C:\Program Files\Altair\2025\EDEM\bin\edem.exe" —server servername

-S --server <string> Set the license server to the specified string for this instance of EDEM.
Note: You can set the server permanently using the environment variable ALTAIR_LICENSE_SERVER. e.g. "set ALTAIR_LICENSE_SERVER=6200@servername".

PrasadAvilala · April 18

Hi Loïc Verhaeghe,

In addition to Stephene Cole Comments, I would suggest please check with your account Manager that you have access to EDEM or not.

Looks like you don't have EDEM feature in the license file

Thanks,

Pasad A

Stephen Cole · April 18