Missing Global system on the graphic interface

Raoul

Description: [Good evening everyone, I'm student edition altair user, since two weeks I face an incomprehensible problem with my Global system in any new session I tried to start, so it's impossible for me to works, I don't know if someone before me faced too that kind of problem, if yes, how he or she have saved that? Thank you]

Product/Topic Name : [I'm using hwdesktop 2023.1, I have unstalled and installed but nothing had change on the situation. Thank in anticpation for your contribution I will be really thankful to read you.

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Rajashri_Saha

Hi,

Can you check your Appearance setting in "Preference" and confirm that "Show Global Axis" is ON?

Refer the below image for same.

Thanks

Rajashri

Raoul

Thank you very much Rajashri for your answer. But I think that the problem is more complex, I don't really know what's not going on when I reinstalled it, it work well for some minutes after that the global system and cube disappear and the software close itself alone!.

Prajval_cu

Hi

This issue may be due to an incompatible GPU or outdated drivers. Could you please ensure that you're using a supported GPU? Also, try updating the GPU drivers using a clean and custom installation with the latest version, and then give it another try.

Regards
Prajval

Raoul

Ok Thank you, I will try on that way, and will tell you back later if it's working or not!