Access to Hypermesh eLearning courses

NikhilMyadam26
NikhilMyadam26 Altair Community Member
in Community Q&A

Hello. My name is Nikhil Myadam. I am unable to launch the modules of the Hypermesh eLearning courses (i.e. Getting Started with HyperMesh v2024 and Altair HyperMesh for Pre-Post Processing v2024). I tried multiple times but I could not access any of the modules of these courses.
I would appreciate your help in this regard.
Thanks.

Tagged:

Answers

  • GTT Adam
    GTT Adam
    Altair Employee

    Hi @NikhilMyadam26,

    Are you having trouble logging into the eLearning homepage or does the Launch Module button not direct you to the appropriate page? (See below)

    image.png

    Hope this helps!

    Adam Reid

  • NikhilMyadam26
    NikhilMyadam26 Altair Community Member

    Hi Adam.
    I am able to login to the 'eLearning homepage'. But when I open the course and click the 'Launch module' button, it does not direct to appropriate page.
    Its happening with both the courses I mentioned.

  • Gauthier_mlhrb
    Gauthier_mlhrb Altair Community Member

    I am also having the same issue. Maybe there is an issue on Altair's side…

  • GTT Adam
    GTT Adam
    Altair Employee

    Hi @NikhilMyadam26 and @Gauthier_mlhrb,

    I am able to successfully load the Getting Started with HyperMesh v2024 modules, so it does not appear to be a broken link.

    You may need to clear the cookies and cache of your web browser and try again. Alternatively, you could try a different browser.

    Hope this helps!

    Adam Reid

  • Gauthier_mlhrb
    Gauthier_mlhrb Altair Community Member

    Hello,

    I can indeed access it now without having done anything… Maybe it was down on altair's side?

  • NikhilMyadam26
    NikhilMyadam26 Altair Community Member

    Hi @GTT Adam,
    Yes, I have cleared the cookies and browser cache. It briefly did not work.
    Now, it seems to be working. I am able to launch the modules of both the courses. Just like with @Gauthier_mlhrb.
    Thanks for the support.

  • GTT Adam
    GTT Adam
    Altair Employee

    Hi @NikhilMyadam26 and @Gauthier_mlhrb,

    I'm glad you were able to access the desired eLearning.

    Enjoy the content!

    Adam Reid

Categories