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Access to Hypermesh eLearning courses

Hello. My name is Nikhil Myadam. I am unable to launch the modules of the Hypermesh eLearning courses (i.e. Getting Started with HyperMesh v2024 and Altair HyperMesh for Pre-Post Processing v2024). I tried multiple times but I could not access any of the modules of these courses.
I would appreciate your help in this regard.
Thanks.

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GTT Adam

Hi @NikhilMyadam26,

Are you having trouble logging into the eLearning homepage or does the Launch Module button not direct you to the appropriate page? (See below)

Hope this helps!

Adam Reid

NikhilMyadam26

Hi Adam.
I am able to login to the 'eLearning homepage'. But when I open the course and click the 'Launch module' button, it does not direct to appropriate page.
Its happening with both the courses I mentioned.

Gauthier_mlhrb

I am also having the same issue. Maybe there is an issue on Altair's side…

GTT Adam

Hi @NikhilMyadam26 and @Gauthier_mlhrb,

I am able to successfully load the Getting Started with HyperMesh v2024 modules, so it does not appear to be a broken link.

You may need to clear the cookies and cache of your web browser and try again. Alternatively, you could try a different browser.

Hope this helps!

Adam Reid

Gauthier_mlhrb

Hello,

I can indeed access it now without having done anything… Maybe it was down on altair's side?

NikhilMyadam26

Hi @GTT Adam,
Yes, I have cleared the cookies and browser cache. It briefly did not work.
Now, it seems to be working. I am able to launch the modules of both the courses. Just like with @Gauthier_mlhrb.
Thanks for the support.

GTT Adam

Hi @NikhilMyadam26 and @Gauthier_mlhrb,

I'm glad you were able to access the desired eLearning.

Enjoy the content!

Adam Reid