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Simulation stuck problem

User: "Deniz Güzel"
New Altair Community Member
Updated by Jocelyn

Hi, simulation cancellation in VSCode is not working. Time to time I can make mistakes that end up forever loop or want to just stop it to fix and rerun simulation, it never works to stop simulation until it finishes. The only solution that i found is deleting my licence and create new one because simulation never releases my licence even if I kill VSCode. 

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    User: "ksultan"
    New Altair Community Member
    Accepted Answer

    Any time DSim is killed harshly without a chance to release the grant, the license system on the backend will time it out after not hearing from DSim for 5 minutes. If all your troubleshooting with rebooting etc... was in under 5 minutes that would explain what you're seeing. 

    You can look at the Desktop Interactive view in DSim Cloud to see what the license backend is thinking here. https://app.metricsvcloud.com/desktop-interactive

    It'll show you if there's a lease grant and if it hasn't heard from DSim in too long as well as information as to when it will kill the grant in this scenario. 

    This should all be a rare occurrence since you can hit the stop button in the latest version of DSim Desktop which is not a harsh kill and allows DSim to release the lease grant.