license does not work

Altair Forum User
Altair Forum User
Altair Employee
edited October 2020 in Community Q&A

Hi, I'm a student at the University of L'Aquila.
I downloaded the student version in March 2019. After a few weeks of use I uninstalled and now installing it again gives me this error when opening hyperworks: 'Licensing initialization failed'. can you help me?

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Answers

  • Pranav Hari
    Pranav Hari Altair Community Member
    edited May 2019

    Hi DAMIANO

     

    Download and install HyperWorks from the link provided in the mail. Set up the license afresh 

     

    Copy the license file to a location that does not change and set an environment variable pointing to that location.

    The variable name is ALTAIR_LICENSE_PATH and specify the path of the license file.


    To set an environment variable:
    In Windows 10, Go to Settings -> System -> About -> System Info -> Advanced System Settings.
    Click the Environment Variables button, and add a new User or System level environment variable with the New button. Add the variable name as ALTAIR_LICENSE_PATH, click Browse File…, browse to the location that the license is stored and select it

     

     

    If the error still persists, send us the screenshot the error

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