How can I deactivate my student License key on my old laptop and activate it on my new Laptop?

Douglas_Barros
Douglas_Barros New Altair Community Member

Hello, I recently changed notebooks and ended up losing access to PSIM. I tried to deactivate the license on the old notebook, but an error was appearing when opening the license manager, with the error "Unable to load LMX library" appearing. I would like support to activate Altair PSIM on my new machine.