Start Altair Inspire

JulianBck
JulianBck New Altair Community Member

Hello,

I have to install Altair Inspire for my university but it doesn t work. I talked to the Director Academic Markets but he doesn t know what the cause is. so he sent me to the tech support (which i don t have because i have the student licencs) and after that he sent me to the community for help.

My problem is, that Inspire fails to load [gui/win64/bin/hwfdmplugin.dll].


after that it closes itself without a error message.

I tryed many different ways to download the programm. The personal version and these two:

i deinstalled by hand and with the programm. I have over 300GB storage. I have a gaming laptop (Acer Nitro 5) with different CAD softwares and all of them are running. I have a licens and i can t overwrite it. I have installed it on different drives. I have installed it according to instructions and by myself. I can open Altair HyperView but if i try to open Inspire there it closes itself. I don t know what i can do more… can you help me? I m frustrated :/

kind regards,
Julian