How to activate student license offline

satri
satri Altair Community Member
in Community Q&A

Hello

I have access to student license (from university) on Altair Edem. But it only works when I am connected to Internet.

Can i install separate student version where I don't need to be connected to Internet to access Edem 2024.

Please let me know

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Answers

  • PrasadAvilala
    PrasadAvilala
    Altair Employee

    Hi Satri,

    if you have student version license even in offline should work but there need to some class about license key and etc.

    Request you to contact My colleague Harika("hmanthena@altair.com") who takes care about Academic Support and Keep Ramesha B.S ("rambs@altair.com") in CC who is head of the Academic Initiatives

    Thanks,

    Prasad A

  • Rahul_P1
    Rahul_P1
    Altair Employee

    Hi @satri

    Please check with your university IT if using university licenses at NCSU on how to connect with the license server at the university,

    The free student edition requires internet connection periodically for the system to connect to Altair one and validate the license.

  • satri
    satri Altair Community Member

    We connect through VPN.

    I tried both with VPN as well as without VPN. I keep getting this error. I don't know how to fix it.

  • satri
    satri Altair Community Member
    edited December 2024

    I have deleted university license completly

    and i am trying to put student license - i get this eror now please tell me how to fix this

    image.png
  • satri
    satri Altair Community Member

    hello is there a solution to this problem?

  • Rahul_P1
    Rahul_P1
    Altair Employee

    HI,

    Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

    Deactivation and reactivation feature is only if a computer breaks down and is only allowed a few times per user.

    You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

    https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

  • satri
    satri Altair Community Member

    Ok thank you for that. Now i uninstalled edem2024 completly and installed it again. I used the student license to activate edem but edem does not open i keep getting this error. please tell me how to fix this

    image.png

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