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Inspire crashes when running motion analysis

User: "Nuria"
Nuria
Altair Community Member

I'm having a problem with Altair Inspire when I want to analyze
a movement. The program works correctly as long as there is
NO contact set between parts (both as structural or joint contact). If there are any contacts the program closes automatically when pressing the motion run button.

My PC has all the technical requirements, and the graphs card is updated (NVIDIA GeForce RTX 3060). This same file on other computers can be opened and analyzed with contacts normally. I have tried installing and uninstalling, even other versions and I still have the same problem.

I hope you can help me, thank you very much for your time.

Altair_crash.JPG
Prueba_contacto2.stmod

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Inspire
Inspire Motion
MotionView/MotionSolve
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    User: "GTT Adam"
    GTT Adam
    Altair Employee

    Hi @Nuria,

    Here are some things to try:

    • Try running this exact model on another installation to see if the issue is local to your machine or if it is the model that is problematic
    • Try to run the model Offline instead of Online. There may be a graphics or memory issue that is preventing the continual push of graphics while solving.
    • Check the output LOG file (C:\Users\[YOUR NAME]\Documents\Altair\2024.1\Inspire\Motion) to see what may have been happening from the solver right before it crashed.
    • Try deleting the contacts and only rebuilding one of them, as maybe the initial definition of the contacts is somehow causing the crash.

    Hope this helps!

    Adam Reid

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