Error loading extension

Beta
Beta New Altair Community Member
edited October 2020 in Community Q&A

Hi, 

 

 

I am having an error with Flux. I got this error message when trying to open a certified overly (please refer to picture below):

<?xml version="1.0" encoding="UTF-8"?>image.thumb.png.4247bb9d9157588657c7185d02cb6241.png

 

Please help me with this!

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Answers

  • asoualmi
    asoualmi
    Altair Employee
    edited February 2018

    Hi,

    Can you send us the license file? The aim is to check if you have the overlay feature inside.

    Thanks and best regards.

  • Beta
    Beta New Altair Community Member
    edited February 2018

    I don't think so. it did not happen from the first. Everything was normal when I opened Flux and I still could load the extension for several of times. But after trying to do some examples as tutorials, I got that error.