Altair Inspire Crashes After SplashScreen

Hector_G
Hector_G Altair Community Member
in Community Q&A

Hi everyone, just installed Altair Inspire, my drivers are up to date but can't get Inspire to start up, anyone had this issue?

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Answers

  • GTT Adam
    GTT Adam
    Altair Employee

    Hi @Hector_G,

    Is Inspire 2024.1 installed in the default directory? If it is not in a local directory, such as on OneDrive, it may not launch properly.

    Please confirm that it is installed like the following: C:\Program Files\Altair\2024.1\Inspire2024.1

    Hope this helps!

    Adam Reid

  • Hector_G
    Hector_G Altair Community Member
    edited November 21

    I installed on default directory, in the past i would remove the Nvidia Drivers shown in the image below and it would work, need new solutions because some other apps demand these drivers

    image.png

  • GTT Adam
    GTT Adam
    Altair Employee

    Hi @Hector_G,

    So the solution looks to be deactivating those extra drivers.

    Can the other applications function without the extra drivers?

    Hope this helps!

    Adam Reid

  • Hector_G
    Hector_G Altair Community Member

    I'm using Unreal Engine aswel so i can't remove Nvidia drivers anymore

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