I had completed my course still not received my certificate.

Prasad Balkhande
Prasad Balkhande New Altair Community Member
edited September 10 in Community Q&A

hello sir,

I have completed the course name Hyper Works for Pre Processing v2022.2 eLearning. But I haven't received the certificate, could you tell me the issue?

Thank you.

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Answers

  • Matthias Goelke_22079
    Matthias Goelke_22079 New Altair Community Member
    edited October 2023

    Hi Prasad,

    We updated the settings - you should be able to download your certificate now.

    Please give it a try.

    Thank you for your patience.

    Matthias

  • Didier Moretti
    Didier Moretti Altair Community Member
    edited September 9

    Same problem for me. I completed 5 HM training and they are not marked as completed and I cannot print my certificates. Can someone help ?

  • KM_ALTR
    KM_ALTR
    Altair Employee
    edited September 9

    Hi @Didier Moretti can you please share a link on which course you are so we can help you along?

  • RN
    RN
    Altair Employee
    edited September 10

    Hello @Didier Moretti,
    the HyperMesh trainings you attended in August are marked as fully attended now. You should be able to download the certificates as usual.
    Regards, Ralf

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