Monarch Data Prep Studio not recognizing PDF scanned invoice

Tony_20992
Tony_20992 Altair Community Member
edited November 2021 in Community Q&A

Hello, 

When trying to create a workspace, it seems that Monarch's Data Prep Studio is unable to recognize the attached file.  Could you please confirm if there is something I may be doing incorrectly?  I've dropped the file into the start field as well as specify a PDF file but the trapping remains blank.  Thank you.

 
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Best Answer

  • Baba_Majekodunmi_703
    Baba_Majekodunmi_703
    Altair Employee
    edited November 2021 Answer ✓

    Hi Tony,

     

    Unfortunately Monarch doesn't work with scanned images. You'll have to either get a copy of the original digital invoice, or use an OCR tool to make the document readable.

     

     

Answers

  • Baba_Majekodunmi_703
    Baba_Majekodunmi_703
    Altair Employee
    edited November 2021 Answer ✓

    Hi Tony,

     

    Unfortunately Monarch doesn't work with scanned images. You'll have to either get a copy of the original digital invoice, or use an OCR tool to make the document readable.

     

     

  • Tony_20992
    Tony_20992 Altair Community Member
    edited November 2021

    Hi Tony,

     

    Unfortunately Monarch doesn't work with scanned images. You'll have to either get a copy of the original digital invoice, or use an OCR tool to make the document readable.

     

     

    Thank you Baba for confirming.