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Unable to export model file

User: "JM Desrosiers"
Altair Community Member
Updated by JM Desrosiers

Hi,

 

I'm trying to export a file to .rad format, but I get this message «Unable to export model file», and the message at the bottom-left corner in Hypermesh is «Invalid pointer requested». What can I do to export it? I can save it as .hm though.

 

Thanks

 

JM

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    User: "QuyNguyenDai"
    Altair Community Member
    Updated by QuyNguyenDai

    Share your HM model?

    User: "Altair Forum User"
    Altair Employee
    Updated by Altair Forum User

    Hi JM Desrosiers,

     

    Make sure you change the user profile to Radioss before you export.

     

     

    Thank you

    User: "Altair Forum User"
    Altair Employee
    Updated by Altair Forum User

    Hi,

     

    I'm trying to export a file to .rad format, but I get this message «Unable to export model file», and the message at the bottom-left corner in Hypermesh is «Invalid pointer requested». What can I do to export it? I can save it as .hm though.

     

    Thanks

     

    JM

    What is the version of HyperMesh are you using?

    User: "JM Desrosiers"
    Altair Community Member
    OP
    Updated by JM Desrosiers

    I'm using Hypermesh version 14.0.130, and the model is supposed to have been created in version 12.0.224. It's the Hybrid III 50e percentile version 8.0.5 model made by Altair. I don't think that I can share it here, but maybe in a secured folder. And yes, my user profile is define as Radioss (Block 140).

     

    Can somebody help?

     

    JM

    User: "QuyNguyenDai"
    Altair Community Member
    Updated by QuyNguyenDai

    How we can help without model???

    User: "JM Desrosiers"
    Altair Community Member
    OP
    Updated by JM Desrosiers

    How we can help without model???

     

    I can't share it directly here. I know administrators have a secured file deposit. I'm waiting for their response. 

    User: "Altair Forum User"
    Altair Employee
    Updated by Altair Forum User

    Hi @JM Desrosiers

     

    Please use this link to share the model file: https://ftam1.altair.com/filedrop/~Ce4god 

    User: "Altair Forum User"
    Altair Employee
    Updated by Altair Forum User

    I'm using Hypermesh version 14.0.130, and the model is supposed to have been created in version 12.0.224. It's the Hybrid III 50e percentile version 8.0.5 model made by Altair. I don't think that I can share it here, but maybe in a secured folder. And yes, my user profile is define as Radioss (Block 140).

     

    Can somebody help?

     

    JM

    We had an issue with one of the patches of 14.0,

     

    If you can share the model, we will try at our end to confirm if it has something to with version or not.

    User: "JM Desrosiers"
    Altair Community Member
    OP
    Updated by JM Desrosiers

    We had an issue with one of the patches of 14.0,

     

    If you can share the model, we will try at our end to confirm if it has something to with version or not.

    I shared the files in the secured folder. The problem is kind of solved, since I can now export it with Hypermesh if I import and export with Hypercrash before.