Unable to export model file

JM Desrosiers
JM Desrosiers Altair Community Member
edited October 2020 in Community Q&A

Hi,

 

I'm trying to export a file to .rad format, but I get this message «Unable to export model file», and the message at the bottom-left corner in Hypermesh is «Invalid pointer requested». What can I do to export it? I can save it as .hm though.

 

Thanks

 

JM

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Answers

  • Q.Nguyen-Dai
    Q.Nguyen-Dai Altair Community Member
    edited August 2018

    Share your HM model?

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited August 2018

    Hi JM Desrosiers,

     

    Make sure you change the user profile to Radioss before you export.

     

     

    Thank you

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited August 2018
    Altair Forum User said:

    Hi,

     

    I'm trying to export a file to .rad format, but I get this message «Unable to export model file», and the message at the bottom-left corner in Hypermesh is «Invalid pointer requested». What can I do to export it? I can save it as .hm though.

     

    Thanks

     

    JM

    What is the version of HyperMesh are you using?

  • JM Desrosiers
    JM Desrosiers Altair Community Member
    edited August 2018

    I'm using Hypermesh version 14.0.130, and the model is supposed to have been created in version 12.0.224. It's the Hybrid III 50e percentile version 8.0.5 model made by Altair. I don't think that I can share it here, but maybe in a secured folder. And yes, my user profile is define as Radioss (Block 140).

     

    Can somebody help?

     

    JM

  • Q.Nguyen-Dai
    Q.Nguyen-Dai Altair Community Member
    edited August 2018

    How we can help without model???

  • JM Desrosiers
    JM Desrosiers Altair Community Member
    edited August 2018
    Altair Forum User said:

    How we can help without model???

     

    I can't share it directly here. I know administrators have a secured file deposit. I'm waiting for their response. 

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited August 2018

    Hi @JM Desrosiers

     

    Please use this link to share the model file: https://ftam1.altair.com/filedrop/~Ce4god 

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited August 2018
    Altair Forum User said:

    I'm using Hypermesh version 14.0.130, and the model is supposed to have been created in version 12.0.224. It's the Hybrid III 50e percentile version 8.0.5 model made by Altair. I don't think that I can share it here, but maybe in a secured folder. And yes, my user profile is define as Radioss (Block 140).

     

    Can somebody help?

     

    JM

    We had an issue with one of the patches of 14.0,

     

    If you can share the model, we will try at our end to confirm if it has something to with version or not.

  • JM Desrosiers
    JM Desrosiers Altair Community Member
    edited August 2018
    Altair Forum User said:

    We had an issue with one of the patches of 14.0,

     

    If you can share the model, we will try at our end to confirm if it has something to with version or not.

    I shared the files in the secured folder. The problem is kind of solved, since I can now export it with Hypermesh if I import and export with Hypercrash before.

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