Hyperworks for Pre Processing - Volume and Beam Meshing Missing Exercise Files

Steven Wimberly
Steven Wimberly Altair Community Member
edited January 19 in Community Q&A

Hyperworks for Pre Processing - Volume and Beam Meshing is missing the exercise 4 files for download. Is there another place on the website I can download them from?

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Answers

  • Jason_Craanen
    Jason_Craanen
    Altair Employee
    edited December 2023

    Hello,

    You should be able to access here

    https://learn.altair.com/local/altair_learning_plan/plan_overview.php?id=2

    image

  • Steven Wimberly
    Steven Wimberly Altair Community Member
    edited January 3

    For some reason now when I try to go to the volume and beam meshing module, nothing will load. All I see is what is below.

    image

  • Jason_Craanen
    Jason_Craanen
    Altair Employee
    edited January 3
    Steven Wimberly said:

    For some reason now when I try to go to the volume and beam meshing module, nothing will load. All I see is what is below.

    image

    MIght want to try clearing your cache and cookies on your browser.

  • Steven Wimberly
    Steven Wimberly Altair Community Member
    edited January 3

    I cleared the browser cache but no change. The other modules work for me. Just not volume and beam meshing.

  • Jason_Craanen
    Jason_Craanen
    Altair Employee
    edited January 3
    Steven Wimberly said:

    I cleared the browser cache but no change. The other modules work for me. Just not volume and beam meshing.

    I see no issue on my end, so I don't think it is the module itself.

    image

    You may want to try a different browser or a computer reboot.

  • Steven Wimberly
    Steven Wimberly Altair Community Member
    edited January 15

    I tried switching browsers and even tried my home wifi to see if it was a network issue but keep getting a blank page with nothing loading. The other modules work just fine.

  • Jason_Craanen
    Jason_Craanen
    Altair Employee
    edited January 16
    Steven Wimberly said:

    I tried switching browsers and even tried my home wifi to see if it was a network issue but keep getting a blank page with nothing loading. The other modules work just fine.

    Can you check if anything is getting blocked by your browser settings for this page?

  • Jason_Craanen
    Jason_Craanen
    Altair Employee
    edited January 16
    Steven Wimberly said:

    I tried switching browsers and even tried my home wifi to see if it was a network issue but keep getting a blank page with nothing loading. The other modules work just fine.

    Hello,

    Can you please try accessing it again? I believe something was reset for you on our side.

  • Daniela_Roman
    Daniela_Roman
    Altair Employee
    edited January 18
    Steven Wimberly said:

    I tried switching browsers and even tried my home wifi to see if it was a network issue but keep getting a blank page with nothing loading. The other modules work just fine.

    Hi Stephen! I'm following up on this issue. I'll get back to you soon. The problem is being fixed. In the meantime, you can look at the most recent version of this course that is now available in the LMS. Here's the link for you to follow: https://learn.altair.com/course/view.php?id=534

  • Daniela_Roman
    Daniela_Roman
    Altair Employee
    edited January 19

    @Steven Wimberly Hi! Could you please try again and check if you can access to the Module?

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