File opening issue

Udhay Rohith
Udhay Rohith Altair Community Member
edited October 2020 in Community Q&A

Hi All,

 

I have k file of 370 MB which includes segment pressure for ~0.1 million shell elements. As this is important part, I need small details also. So number of elements in my model is ~3.6 million. I am using 64 bit,16 GB ram, 4 core system. I have done modeling & set up using hypermesh. The model is running with no issues. My problem is when I opening this k file in a new HM (I am using HM2017), the file is not opening. If I delete the Load collector (Segment pres), It is opening properly. 

 

Is this issue related to system requirements/ HM error? Also I have checked with LS PrePost in the same machine, it is opening properly. I am not sure what the issue is?

 

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Answers

  • Rahul Rajan_21763
    Rahul Rajan_21763 New Altair Community Member
    edited April 2017

    While importing K file does it give any error or warning?Also try import files after deleting setting files.

  • Udhay Rohith
    Udhay Rohith Altair Community Member
    edited April 2017

    It is keep on loading (more than 10 minutes). Not giving any error message.

     

    Invoking translator step....,

  • Udhay Rohith
    Udhay Rohith Altair Community Member
    edited April 2017

    HM shows Not responding message in the Header.

  • Udhay Rohith
    Udhay Rohith Altair Community Member
    edited April 2017

    Hi Rahul,

     

    Thanks for your reply.

     

    I checked the same after deleting the setting files also . I initiated import option before 30 mins Still it is not opening

  • Rahul Rajan_21763
    Rahul Rajan_21763 New Altair Community Member
    edited April 2017

    Thanks for the update.I will check internally on this issue & update you soon.

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited April 2017

    Hi Udhay,

    The issue looks this may be due to the large file size and the graphics limitation. Please go through the graphics hardware recommendation in the Help Menu.

    Go to Start>Run> type dxdiag and click on display to see the graphics details of the system.

  • Udhay Rohith
    Udhay Rohith Altair Community Member
    edited April 2017

    Hi Rahul,

    Thanks.

     

    Hi George,

     

    Thanks.

     

    I have attached the image of my graphics details.

    <?xml version="1.0" encoding="UTF-8"?>Dddd.JPG

  • Rahul Rajan_21763
    Rahul Rajan_21763 New Altair Community Member
    edited April 2017

    Could you share screenshot of display tab?You have shared System tab screenshot. PFA sample of display graphic.

    <?xml version="1.0" encoding="UTF-8"?>Display graphic.JPG

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited April 2017

    Hi Udhay,

    Please disable the onboard graphics and enable the Nvidia card, (you may have to disable it through bios, please contact your manufacturer support for how to disable / switch the cards). Switching to an older driver or upgrade to the latest version. Please mind, to uninstall the old one completely.

  • Udhay Rohith
    Udhay Rohith Altair Community Member
    edited April 2017

    Hi Rahul,

     

    Thanks. Attached the image of Display tab.

     

     

    <?xml version="1.0" encoding="UTF-8"?>asrr.JPG

  • Udhay Rohith
    Udhay Rohith Altair Community Member
    edited April 2017

    Hi George,

     

    Thanks.

     

    I did not understand what you are saying.  

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited April 2017

    Hi Udhay,

    It seems like this is due to system limitations. Can you share the model so that I will try opening the same in my system.

    You can share the model through secure dropbox, which will be safe and secure.

  • Udhay Rohith
    Udhay Rohith Altair Community Member
    edited April 2017

    Hi George,

     

    I have dropped files in drop box. As the original model is under confidentiality agreement, I have uploaded the similar model which gives same issue. please try it in your end and let me know your comments.

  • Udhay Rohith
    Udhay Rohith Altair Community Member
    edited April 2017

    Hi George,

     

    Did you check that file?

     

    Thanks,

    Udhay

  • Rahul Rajan_21763
    Rahul Rajan_21763 New Altair Community Member
    edited April 2017

    Hi Rohith,

     

    Thanks for sharing files to George.We are working on your query.I too have seen same behaviour with pressure.K file.We will check internally & update you.

  • Rahul Rajan_21763
    Rahul Rajan_21763 New Altair Community Member
    edited April 2017

    As mentioned above i able to import .k file without pressure. I see you have only plate with tetrahedral element & enclose shell elements where you applied pressure.

    I would recommend you to create pressure with faces option(just pick one face of tet element).No need to have 2d element faces & then export/import .k file.

  • Udhay Rohith
    Udhay Rohith Altair Community Member
    edited April 2017

    Hi Rahul,

     

    Thanks for your reply.

     

    My model requires 2d elements with 0.1mm thick.

     

    But I have tried with deleted 2d elements also. That is also not opening.

  • Udhay Rohith
    Udhay Rohith Altair Community Member
    edited April 2017

    Hi Rahul & George,

     

    Did you check the same model in your end?

     

     

  • Rahul Rajan_21763
    Rahul Rajan_21763 New Altair Community Member
    edited April 2017

    I see in your model( .k file without pressure) only one component.Organize 2d elements in to new component.For 2d elements normal are not aligned properly.Correct it by adjust normal option or use 3d element faces.I believe by correcting element normal it should work.

  • Udhay Rohith
    Udhay Rohith Altair Community Member
    edited April 2017

    Hi Rahul,

     

    Sorry for the late reply.

     

    This also not working. Do you have my model in your end? If so, could you please try it in your end and give me an update regarding this?

  • Udhay Rohith
    Udhay Rohith Altair Community Member
    edited May 2017

    Hi Rahul,

     

    Did you find anything regarding this issue?

  • Rahul Rajan_21763
    Rahul Rajan_21763 New Altair Community Member
    edited May 2017

    I tried without pressure file in 2017.1.Created pressure on both files(normals corrected)  & exported/imported with pressure segment is working fine.