How to merge two accounts

NIKHIL JADHAV_20810
NIKHIL JADHAV_20810 Altair Community Member
edited July 2023 in Community Q&A

I have completed certificate with my institute mail id. But when I updated my profile and entered my personnel mail id, then my completed certificates are not visible. How can I bring them back ? 

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Answers

  • Rahul_P1
    Rahul_P1
    Altair Employee
    edited July 2023

    HI,

    Do you mean the courses in https://certification.altairuniversity.com/ ?

    If so, we see you have an account there with your official email ID but not with your personal email ID, we can change the email ID in your account there to your personal one you use here in the community, your username and password will remain the same ...

  • NIKHIL JADHAV_20810
    NIKHIL JADHAV_20810 Altair Community Member
    edited July 2023
    Rahul Ponginan_22560 said:

    HI,

    Do you mean the courses in https://certification.altairuniversity.com/ ?

    If so, we see you have an account there with your official email ID but not with your personal email ID, we can change the email ID in your account there to your personal one you use here in the community, your username and password will remain the same ...

    I want to keep the following mail id "2006030@ritindia.edu". So can you please tranfer the course certificate in https://certification.altairuniversity.com/ present on mail id "jadhavnikhilcr7@gmail.com" to the mail id "2006030@ritindia.edu".

    Thank You.

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