Install error

Robbert Lee
Robbert Lee Altair Community Member
edited September 2022 in Community Q&A

It shows error message when I trying to install altair pruduct in my new laptop(window 11) even I run the installer with Windows 8 compatibility. It seem my Java version dosen't compatible with the installanywhere. I installed old version (1.7.0_51) but it still no work. Could anyone help me ? Thank you!

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Answers

  • Ziv Hua
    Ziv Hua New Altair Community Member
    edited September 2022

    You have to set jAVA_TOOL_OPTIONS="-Dos.name=Windows 10" in Environment Variable.

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  • Robbert Lee
    Robbert Lee Altair Community Member
    edited September 2022
    Ziv Hua said:

    You have to set jAVA_TOOL_OPTIONS="-Dos.name=Windows 10" in Environment Variable.

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    I successfully started installanywhere, but the installer stuck at this screen. How to  fix it?

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  • Ziv Hua
    Ziv Hua New Altair Community Member
    edited September 2022
    Robbert Lee said:

    I successfully started installanywhere, but the installer stuck at this screen. How to  fix it?

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    There is no error during I installing the license server, I suggest you to redownload the program, good luck. 

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