Requested Registry Access is Not Allowed When Opening Monarch

Lloyd Lualhati

Condition:

Receive the following error When Opening Monarch after installation "Requested Registry Access is not allowed":

 

Cause:

The Machine Monarch is installed on is using a virtual desktop infrastructure (VDI) Environment and the user's credentials are being wiped out every time they log out.

 

Remedy:

Create a permanent user that has rights to the Registry, particularly the registry keys Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Datawatch and Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Datawatch