Problem with License (altair_lic.dat), after launching (CAD)FEKO

Eliasmys
Eliasmys Altair Community Member
edited March 15 in Community Q&A

Hi!

Ok, now I have managed to launch (CAD)FEKO as guided by the previous question of mine. Though, I crush into this problem (error), that seems to be something with the license:

image.

I used the license provided to me by mail by Altair (altair_lic.dat), placed in the proper folder. Though, even when I  have tried everything, I can't get (CAD)FEKO to launch as expected. And I can't recognize the error or what it says.

Could anyone help with this issue?

Thanks, in advance!

Tagged:

Answers

  • Torben Voigt
    Torben Voigt
    Altair Employee
    edited February 2023

    Hi @Eliasmys ,

    Could you please check if there is an environment variable on your system named ALTAIR_LICENSE_PATH? The value of this environment variable should be the path to the license file.

    Best regards,
    Torben

  • Eliasmys
    Eliasmys Altair Community Member
    edited February 2023
    Torben Voigt_20420 said:

    Hi @Eliasmys ,

    Could you please check if there is an environment variable on your system named ALTAIR_LICENSE_PATH? The value of this environment variable should be the path to the license file.

    Best regards,
    Torben

    Hi @Torben Voigt,

     

    Thank you for the answer and, please, forgive me for the somewhat late response.

    Well, I will do this but could you guide me as to how to check the existence of such a variable on my system. I don't know how to check something like that.

    Appreciate your patience and your willingness to help. Thanks, again!

    I will wait for your answer!

  • James Lewis
    James Lewis Altair Community Member
    edited February 2023
    Eliasmys said:

    Hi @Torben Voigt,

     

    Thank you for the answer and, please, forgive me for the somewhat late response.

    Well, I will do this but could you guide me as to how to check the existence of such a variable on my system. I don't know how to check something like that.

    Appreciate your patience and your willingness to help. Thanks, again!

    I will wait for your answer!

    Hi,

     

    1. You should check the file name extension, to make sure that the license file is not altair_lic.dat.dat

    2. You could check the Altair License Path in Advanced settings >> Environment variables

     

    image

    image

  • Eliasmys
    Eliasmys Altair Community Member
    edited February 2023
    James Lewis said:

    Hi,

     

    1. You should check the file name extension, to make sure that the license file is not altair_lic.dat.dat

    2. You could check the Altair License Path in Advanced settings >> Environment variables

     

    image

    image

    Okay, sorry for not mentioning. There is a problem with that... I have Linux, in particular Ubuntu 22.04.1 LTS.

    I checked the system variables by typing env in a bash and I can't see "ALTAIR_LICENSE_PATH".

     

    image

    image

     

    Also, the path of my launch script is /media/eliasmys/Data/FEKO/altair/scripts/cadfeko:

     

    image

     

    and of the license file /media/eliasmys/Data/FEKO/altair/security/altair_lic.dat:

     

    image

     

    Finally, my license file, as I see, is properly named "altair_lic.dat":

     

    image.

     

    Do I need to set a new environment variable and how?

    Is there any other cause for the error? Any other way of resolving it? And, preferably, for Linux.

  • Eliasmys
    Eliasmys Altair Community Member
    edited February 2023

    Also, this is the content of my license file:

     

    "

    #  Company: Altair Engineering Inc

    FEATURE HyperWorksEDU
    {
    VENDOR = ALTAIR
    VERSION = 2022.0
    START = 2023-01-04
    END = 2024-01-04
    SHARE = VIRTUAL
    COMMENT =     " Server Info:  ETHERNET = 3c2c30bf163f"
    SN =     "7A2E5EA8-8CD9-11ED-9793-6868A80B4B5215"
    KEY =     4SS3MSSC03PEU69GP90KB651UL6L1UBEIJSPFK02DTPLQD8NOK61BIKCR5KAK9K04QCLPQ \
        27PVS4T94MAS553Q1A1HK3J85BCQ88R5FVTIEKAJOPS255L1TJS4FJNA9M56FK8242LDE7 \
        UB47ADAC4JG97P5581U79B2UQ5J5380UH0HIT94615S44DT8VQPN80E7OGSDUOB2IABEC5 \
        1U0TG26PDS4NQ9QJ2C1SPA31V8TUI85AR6UOCJ18ECGVVO9PG42G3MJJOSHQNFQMLV17PF \
        KHL03KTDNOUUA4CKBJR6HSN3AUGU7AHAMGOFIU645KD4HBL40LNUFRTAF8GSB5U1RAU3MU \
        S7KJRBFB1SPVTDFMHRPI5M07GS0SUPTM052FA7BD88KBN87F0LK7K49GAB8N16CKAL1UT1 \
        BJ1S1632L22L5JHCTUR0L4QFMCE3BTM1I7H4T6H9TFF5QCCKH2BHUDNVIKG6G8OFL6Q9EE \
        8NSTAKL3LGBTUJK801GU86T43LSHKNRSUD5V9RC9O3SM4ACR37BUUFG50EDGUJIGP5V286 \
        UCQB0QNM014K2H6ARVIGA2P8T0H56H6H5LV88TA35TSLUV3E7DJIHJ412PPB29Q1O4LHED \
        0H8OSO74P1TBJV2NFVJSVHE4T2AIMFO10
    }

    FEATURE HyperViewTrans
    {
    VENDOR = ALTAIR
    VERSION = 2022.0
    START = 2023-01-04
    END = 2024-01-04
    SHARE = VIRTUAL
    COMMENT =     " Server Info:  ETHERNET = 3c2c30bf163f"
    SN =     "7A2E5EA8-8CD9-11ED-9793-6868A80B4B5215"
    KEY =     89EUMUVI9VDQK7PF6GI8F4J4EG2SDDPEV4SA6RE5DPESP464O523HKH3VDI1JUP8SD68IV \
        OQVP5VVC89GL1PFTI3UA7K84EOMV9KHGI1OB5UEJG11JIRNOOEAHSOCTBSJGB8JK66Q3HP \
        8PPCVCJNM2LU9PFU5LKFQ9TC9Q7MPI3BODE2G87H03O0BR2I86TKTDJT475BKC9LJOPIC2 \
        3TFL2FOV7V8LS2U65SMVQHSGCNGLD7BU9EMA5DDPOQC646JBMIH0S6AVO9LGV6FKIAADS5 \
        J9MCJ5K3BM808NIQPQPOEJFPFU3SH2FE7K0Q0CT3JUQQ4BGCUP9QDJIATSM4P9G1P3C86S \
        DMP7JJNU96NT5A2LPSNJ225AVVQNED295L7FHHGLPOGJ362D7NINMTP7RQ3I96V7Q16987 \
        UUS34K2QBOOKHR1DE5OOR896H7DCQCPH5S5RLQRQR3IU6LH2HRTASCA5AM59AK2M7ATROH \
        E00SPES30E35BKTCOTQ84MA8ATFUMH3I3P290AH1MR6HABV357LI3JPK7T27PK96JM3Q4M \
        5M34LGJJ2Q4BO1NBJCQ9SIP0UMNVIEQ3OEB2CE0RAMSAHUSGIP306RBDIATJCR4URR20PB \
        I5ATBP7PKH1FH9UD0LK84F7RHH1ODN3N8
    }

    FEATURE romAI
    {
    VENDOR = ALTAIR
    VERSION = 2022.0
    START = 2023-01-04
    END = 2024-01-04
    SHARE = VIRTUAL
    COMMENT =     " Server Info:  ETHERNET = 3c2c30bf163f"
    SN =     "7A2E5EA8-8CD9-11ED-9793-6868A80B4B5215"
    KEY =     C0TSVK5QJ64FQ4N03L453V1U79TOV3CK4LKN04I068KI4UOR86DPE7N42MDBG971DRF34U \
        UKOBTDP2CG68HMHNR1HI64HPD8CSIO4EFHTHHF6LB98MU8JJ8GGL3BMFM61FMI93GTTM78 \
        3G1D90JP9V1TLAL643L437GANRBUGNN8SD0RAPSN94JII0RKCVLECP1HAQMVM04V6QJR2J \
        2CBIGDGUGE735B3LDAKBKE4QHNGH0AQ4U41596HL4U8BN9RQBIPSJ1IO15R0ERC6SCT88D \
        5CDTLJ7DGJDER9653OQP8U1J9F1873D2IMC7Q4I0LU9H9HN1SMS08TQ2K8A4LV9CDA0LES \
        4PION1NG9OHE8DJUVN12S5IA2IN6640Q6DCM7RURLAC010463G0CVNB8BN6S42D5FNA3SE \
        CRCKTMJ56PILB1CS3UNRLBHSTEK4SB736JDF4D93MAM238MCG8NH9420DJNDJPGCO2LD77 \
        O17ELSTI0K9B2MHI20G3BB4NLNK82L5UPMQQRVKIB1N99Q8RL82OBHKNMBNQQSUEBIFQQ3 \
        T5JS3HLU03ARNL5EIAVJA60LI3L8VGC92AM9CRVUBQJ8REMSR33JJG2BSSENOA181L21PH \
        4M8JAUITCSFL8E893NNQ2QPS277Q2VNAG
    }

    ".

     

    I think the error might be caused, maybe, because I'm not licensed for FEKO, but for other programs. Is that possible? And, should I request a license again?

  • Torben Voigt
    Torben Voigt
    Altair Employee
    edited February 2023

    Hi @Eliasmys ,

    Maybe it would be best to put a support request on Altair One. 

    image

    image

    Make sure that you select "Feko" as the product and "Licensing" as the category. 

    image

    Don't forget to mention that it is Ubuntu.

     

    Best regards,
    Torben

  • Alejandro Merino
    Alejandro Merino Altair Community Member
    edited March 14

    I was expiriencing a similar issue as the one Eliasmys shared above, in my case while installing ESAComp. For those having the same problem, here are the steps i went through

    1. Installed program through Altair marketplace. After opening it, it seems it finds no license.

    2. At the Altair marketplace in Altair one, found "Studen Edition License". I clicked it and followed the steps to get my License.

    3. At the same place I downloaded ESAComp in the marketplace (It should work for any student bundle app), in the tab at the right, I clicked on the License Manager and installed it.

    4. Opened the .exe of the license manager and followed the steps, indicating I would like to use a license key. Used my key and installed it. (After this step I checked if my app would work. It didn't, but it may be worth trying)

    5. I serched for "ALMUtil" in the Windows search bar. Opened it and went to "Activation". Then I pasted my key again and activated it. (Again I suggest to check if it now works). In this same tab, under "User" tag, the path of the license is stated.

    6. Right-clicked on the windows icon on the windows task-bar and selected System

    7. Searched for Advanced System Settings, clicked on Enviroment Variables.

    8. In System Variables, checked if ALTAIR_LICENSE_PATH existed. It didn't, so I clicked on "New", named it ALTAIR_LICENSE_PATH, and then pasted the license path on variable. Check the step 5. to know how to find this path.

    9. After this, my app finally opened.

  • Eliasmys
    Eliasmys Altair Community Member
    edited March 15

    Hello @Alejandro Merino,

    Unfortunately, I'm not using any Altair products at the time nor I engage in any associated work, so I couldn't help you or answer much. Thank you for your answer and best regards.

    Elias

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