Hyperview Continually Becomes Non-Responsive

Andy@LamteqSolutions
Andy@LamteqSolutions Altair Community Member
edited October 2020 in Community Q&A

Hi All,

 

My Hyperview session frequently becomes unresponsive regardless of model I am examining, all I get is a grey screen and the spinning blue icon before a warning message that Hyperview has become unresponsive. Is there anyway I can get to the bottom of what is causing this non-responding issue (error file etc)? 

 

It is rather frustrating as I have many models to examine and I have to constantly close and reopen models.

 

Kindest regards,

Andy

 

 

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Answers

  • Rahul Rajan_21763
    Rahul Rajan_21763 New Altair Community Member
    edited January 2018

    Could you please let us know which version of HyperWorks you are using?

  • Andy@LamteqSolutions
    Andy@LamteqSolutions Altair Community Member
    edited January 2018

    Rahul,

     

    It is version 14 (hwdesktop14.0.131_hotfix). However I have installed 2017 and I am not having issues at the moment. 

     

    Kindest regards

    Andy

  • Rahul Rajan_21763
    Rahul Rajan_21763 New Altair Community Member
    edited January 2018

    Its always good to use the latest version with latest patch.Please continue to use the latest version and let us know if you need any other help.

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