why i don't have elevation tool?

ali pourbesat

In video :
“Using S-FRAME's Multistory Builder - Working with Elevation Views”
the user use “elevation tool” while I don’t have it
How can I create it?

Matthew_Sauer1

Hello Ali,

Thank you for getting in touch.

Can you confirm which version of S-FRAME you are using (Help-->About S-FRAME)?

The reason I ask is that this elevation tool was introduced in version 2023.0 of S-FRAME (https://community.altair.com/community?id=community_blog&sys_id=4821db701be9f950c4dfdbd9dc4bcbff).

If you are using an older version (V2022.3 or older), this tool will not be available, until you update.  Are you able to confirm which version you have?

Regards,
Matthew Sauer

Altair Support

ali pourbesat

Matthew Sauer_21269 said:

Hello Ali,

Thank you for getting in touch.

Can you confirm which version of S-FRAME you are using (Help-->About S-FRAME)?

The reason I ask is that this elevation tool was introduced in version 2023.0 of S-FRAME (https://community.altair.com/community?id=community_blog&sys_id=4821db701be9f950c4dfdbd9dc4bcbff).

If you are using an older version (V2022.3 or older), this tool will not be available, until you update.  Are you able to confirm which version you have?

Regards,
Matthew Sauer

Altair Support

Thank you for your quick response.
I am using  V2022.3

Matthew_Sauer1

ali pourbesat said:

Thank you for your quick response.
I am using  V2022.3

Thanks for confirming, Ali.

If you'd like to update to the latest version (2023.1) you can find that installation file at the Altair One Marketplace: https://altairone.com/Marketplace

Regards,
Matthew Sauer