I cant sketch anything. When I want to sketch anything inspire is closing immediately.

Engin Aslandere
Engin Aslandere Altair Community Member
edited September 2021 in Community Q&A

I start inspire and then ı choose sketch and then rectangle but i use right click one time and then inspire shutdown. I cant sketch anything. When I want to sketch anything inspire is closing immediately. How can I solve this problem ?

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Answers

  • Adriano_Koga
    Adriano_Koga
    Altair Employee
    edited September 2021

    Can you double check if your installation didn't present any problems?

    First I would check if your installation is ok, cause it might be corrupted somehow.

     

    If it is easy to you, maybe downloading again and re-installing, to make sure no issue happened during installation.

    If you don't want to download again, perform a checksum into your installation file, and compare with the expected checksum to make sure they match. (search for checksum here in the forum and you will find some tips).

     

    Other than that, make sure your graphic card drivers are up-to-date, and your graphic card is supported.

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