Inspire crashes on start up

Shane Moore
Shane Moore Altair Community Member
edited March 8 in Community Q&A

I've tried installing multiple times, fresh installs everything. once it gets all installed, I open it and within 10 seconds it crashes. can someone help me out because this doesn't make any sense to me. I also updates the graphics drivers and still doesn't boot up all the way.

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Answers

  • GTT Adam
    GTT Adam
    Altair Employee
    edited March 8

    Hi Shane,

    I've seen sometimes that the computer's firewall will close these applications unexpectedly.

    If you haven't already, can you please try to install Inspire as an Administrator?

    This can be done by right clicking on the .exe and selecting "Run as Administrator".

    I would also confirm that you are trying to install the latest release of Inspire (v2023.1)

     

    Hope this helps!

    Adam Reid