cadfeko next-generation 2022.1.1 - black screen

LR
LR Altair Community Member
edited September 2022 in Community Q&A

Hello,

We've recently bought 15 licenses of FEKO for the university. We can not use CADFEKO next-generation. It shows a small window while converting the cfx cadfeko legacy file and later just a black screen. I tried playing around the rendering controls without any success.  We can only use CADFEKO in Legacy mode.

The software is install in a server. Windows server 2016 Datacenter.

Any advice will be very welcome. Thanks.

Answers

  • GGAMPALA
    GGAMPALA
    Altair Employee
    edited September 2022

    Please check your graphics card driver and install the latest drivers.

  • LR
    LR Altair Community Member
    edited September 2022

     

    Thanks for suggestion. I played a long time with those settings without success. While in cadfeko next-gen, I can't even spawn a new project. It appears that the software crash on this action. If I open a legacy feko file, first, it converts it to the new format, and then I get the black screen. It's important to notice FEKO is running in a windows server, and we use rdesktop to connect to it. 

  • Mel
    Mel Altair Community Member
    edited September 2022

    Could you please do a test without using remote desktop, meaning you must work directly/physically on the machine.

    Also please test with a different model. Please open one of the models in the ExampleGuide_models folder.