Error message while trying to load a model

Kay Steinbach
Kay Steinbach Altair Community Member
edited June 2021 in Community Q&A

Hello everybody,

 

everytime i try to load a scooter model, 27 error messages appear. Unfortunaly i have no idea what they mean or how to fix them, maybe someone can help me with that.

 

Many thanks in advance for your help.

Best regards Steinbach Kay

 

Answers

  • Praful
    Praful
    Altair Employee
    edited June 2021

    Hello Kay

    Would you be able to share the model here with some more details ?

    1) which version are you getting these errors ?

    2) What version was the scooter model originally created or saved ?

     

    Regards

    Praful

     

  • Kay Steinbach
    Kay Steinbach Altair Community Member
    edited June 2021

    Hello Praful,

    yes i can share the file with you, but here i only can share the model itself, i got 4 more folders that i can't upload here, i dont know if they are important, if you need the folders, I can email them to you.

     

    I am using the 2020.1 version of motion solve and hyperworks, i also installed both hotfixes for each of them.

     

    Unfortunately, I have no information about the scooter model itself because I got it from Mr. Grasmannsdorf and he didn't explained anything to me about the scooter model.

  • Kay Steinbach
    Kay Steinbach Altair Community Member
    edited June 2021

    I try to share the link with you where i downloaded all the data for the 3-wheel scooter , i am not sure if it works out.


    https://altairengineering-my.sharepoint.com/:f:/r/personal/grasmann_europe_altair_com/Documents/Motion_Manual/3-Wheel-Demo?csf=1&web=1&e=1DDt4J

  • AnanthK
    AnanthK
    Altair Employee
    edited June 2021

    Hello Kay - There is already a product case (ticket) created for this. The issue has been answered there. Please do not create duplicate posts on the same topic. Thanks! 

  • Kay Steinbach
    Kay Steinbach Altair Community Member
    edited June 2021

    i couldnt post anything here in this forum since i am new here, their was a technical error, thats why some of my questions are duplicated here, this wasnt intended by me, i know we solved the problem in my case(ticket).