Request for Instructor Led Training Course Certificate Download

Manav Jitithor
Manav Jitithor Altair Community Member
edited September 2023 in Community Q&A

I recently attended the 5-day MotionView/MotionSolve Introduction course from August 28th to September 1st. I would like to request assistance in downloading my course certificate.

I have attached a screenshot of my learning record from the Altair One platform. While I successfully completed the course and ticked the square checkbox, I noticed that the round checkbox, which should have been automatically applied, remains unchecked.

Could you please guide me on how to proceed with downloading my course certificate and address the issue with the round checkbox not being checked? 

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Best Answer

  • Matthias Goelke_22079
    Matthias Goelke_22079 New Altair Community Member
    edited September 2023 Answer ✓

    Manav Jitithor,

    We just updated the attendance report - you should be able to download your certificate from the course now.

    Please let us know if you need any further assistance.

    Best regards

    Matthias

Answers

  • Matthias Goelke_22079
    Matthias Goelke_22079 New Altair Community Member
    edited September 2023 Answer ✓

    Manav Jitithor,

    We just updated the attendance report - you should be able to download your certificate from the course now.

    Please let us know if you need any further assistance.

    Best regards

    Matthias

  • Manav Jitithor
    Manav Jitithor Altair Community Member
    edited September 2023

    Manav Jitithor,

    We just updated the attendance report - you should be able to download your certificate from the course now.

    Please let us know if you need any further assistance.

    Best regards

    Matthias

    Matthias Goelke,

    Thank you for your response.

    I recently attended the 2-day MotionSolve for Vehicle Modeling from Sep 7th to September 8th. I would like to request assistance in downloading my course certificate.

    I have attached a screenshot of my learning record from the Altair One platform.image