Thea Render for Sketch Maker 2017 crushes

Emilia
Emilia Altair Community Member
edited April 2022 in Community Q&A

Hi everyone,

I have some issues with Thea Render for Sketchup 2017, crushes every time I try to render.

I have a student licence successfully activated for my iMac 2020 Mac OS Big Sur, I restarted the software, the computer, still not working, will be very appreciating for any advise, please.

Thank you so much!

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Answers

  • George Gliatis_21030
    George Gliatis_21030
    Altair Employee
    edited January 2022

    Hi Emilia,

    Apologies for not replying on time. If you are still facing this issue, please let me know and I will create a support ticket.

    Best regards,
    George

     

  • Arquitectura Mexicana
    Arquitectura Mexicana New Altair Community Member
    edited April 2022

    I´m in the same way;

    I have MacBook Pro (Retina, 15 pulgadas, mediados de 2014 with MacoBig sur.
    Sketchup make 17.22554
     
    I installed TheaForSketchup correctly, the first time I opened my Sketch up the toolbar opened without any problem, I wanted to test the rendering and the Sketchup program closed, when I opened it again it no longer wants to show the toolbar, when I click on Thea tool appears the screen that says initialize and suddenly the bars are put on for a second and they disappear, if I do it again Sketchup closes. Attached are screenshots, I hope they help you understand my problem.
     
    I hope you can help me.
     
    Regards

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