Unable to Save the Model nor the Session

leozzy
leozzy Altair Community Member
edited October 2020 in Community Q&A

Hello Everyone.

 

I need an urgent HELP !!. I have read about deleting the Temp documents of Altair and i dont get any license errors. I have Student Licence.

 

I can work on the program no errors. I can save it once. Both the model and the session. Afterwards i cant save it again. I get those attached Errors. I checked every kind of security options. I dont know what to do.

<?xml version="1.0" encoding="UTF-8"?>Unable to Save01.JPG

<?xml version="1.0" encoding="UTF-8"?>Unable to Save02.JPG

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Answers

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited October 2018

    Hi,

     

    Looks like you don't have permission to save the file.

     

    Please check with your IT regarding permissions or try to save the same in a different drive/location and check if that helps.  

  • leozzy
    leozzy Altair Community Member
    edited October 2018

    Hi,

     

    Looks like you don't have permission to save the file.

     

    Please check with your IT regarding permissions or try to save the same in a different drive/location and check if that helps.  

    Hello Mr. Pagadala, 

     

    Its my personal computer. I run the software as administrator as well. I checked every folder and file permission. I am using the student version at home. 

     

    When i save it for the first time absolutely no problem. It saves the documents anywhere in any location but i cant change that saved file again. 

  • leozzy
    leozzy Altair Community Member
    edited October 2018

    ANYONE CAN HELP ME PLEASE??

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited October 2018

    Hi,

     

    Can you try to save in a different location?

  • Mario_21478
    Mario_21478 Altair Community Member
    edited October 2018

    Hello,

     

    Often umlauts or special characters are the fault. It seems the name 'cizimler' is using a special character for the first 'c'.

    In Germany it isn't possible to use 'Ö,Ü;Ä' as example...

     

    Best Regards,

    Mario

     

  • tinh
    tinh Altair Community Member
    edited October 2018

    But he said he can save it first time.