Uninstalling fluxMotor problem1

User: "Sapir"
Altair Community Member
Updated by Sapir

I downloaded fluxMotor 2020, didn't use it and now I try to delete and I can't.

I tried to uninstall from control panel, after the message "Do you want to allow this app to make changes... uninstall" and pressing ok nothing happens.

I have found the Altair folder in program files, tried the uninstall app - after the massage above nothing happens. 

I tried to delete the whole folder but it says it's open somewhere else and it can't be deleted (it's not open).

Between each of these steps I restarted the computer.

Please give me a detailed guide of how to uninstall this program (I have windows 10 home version 2004).

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    User: "fzidat"
    Altair Employee
    Updated by fzidat

    Hello Sapir;

     

    This is the first time we are seing this issue.

     

    We can schedule a meeting, so our colleagues from the R&D team can have a look.

     

    Can you please send me a seperate email so we can iterate on the availabilities of each side?

     

     

    P.S: Please for next questions linked to FluxMotor, use the dedicated forum, this one is for Flux.

    Regards 

    User: "Sapir"
    Altair Community Member
    OP
    Updated by Sapir

    Hello Sapir;

     

    This is the first time we are seing this issue.

     

    We can schedule a meeting, so our colleagues from the R&D team can have a look.

     

    Can you please send me a seperate email so we can iterate on the availabilities of each side?

     

     

    P.S: Please for next questions linked to FluxMotor, use the dedicated forum, this one is for Flux.

    Regards 

    ok, how do I send you an email?

    My email: mansapir@campus.technion.ac.il

    User: "fzidat"
    Altair Employee
    Updated by fzidat

    Hi Sapir;

    Thank you for your email, i just sent you a separate email to schedule a meeting.

     

    Regards