Monarch 9.01 Pro export failure

Will O
Will O New Altair Community Member
edited June 2023 in Community Q&A

Hello - 

I am a longtime user of DW Monarch v9.01 Pro, primary to analyze and convert PDF/PRN/TXT report data files.  

Recently started getting error messages when I try to export my summary tables to Excel (see below):

image

My PC runs on Win 10.  

If I downgrade the export output to Excel '97 ("xls") format, it works.  Prefer to export to "xlsx" with enhanced features.

I appreciate any help or direction with this issue.

 

Thanks,

Will O

 

 

Answers

  • Teofilo Anacay
    Teofilo Anacay
    Altair Employee
    edited June 2023

    I believe this is already a compatibility issue with v9.01. The version is no longer available and it is unsupported. Thus, no more updates can be applied to correct the issue