HyperWorks has stopped working during h3d reading

Bartosz_22201
Bartosz_22201 Altair Community Member
edited October 2020 in Community Q&A

Hello everyone,

 

I am using Altair HyperWorks 2018 (however HW 14.0 exhibits the same issue).

 

During reading of .h3d results HyperView crashes and sends a message 'HyperWorks' has stopped working'.

Calculations itself (samcef) is successful without any warning and errors. Results file .h3d is created using sam2h3d.exe without any troubles also. 

 

I have already tried to delete setting files in working directory and also .altair folder with temp files in temp directory without any progress with the issue.

I tried also to view results using samcef post-procesor (baconpost) and it displays results properly, so I assume this is HyperView bug.


OS: 64-bit Windows 7 Enterprise 

RAM: 32 GB

CPU : Intel(R) Core(TM) i7-6820HQ 2.7GHz

GPU : NVIDIA Quadro M2000M

 

Could you give me some clues how to approach the problem ? I will be very grateful for any help.

 

Best Regards,

Bartosz

 

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Answers

  • Bartosz_22201
    Bartosz_22201 Altair Community Member
    edited January 2020

    No one had similar issue?

  • QuyNguyenDai
    QuyNguyenDai Altair Community Member
    edited January 2020

    Is this a very big H3D file?

    Could you share your H3D?

    (I use sam2h3d too for SAMCEF)

     

  • Bartosz_22201
    Bartosz_22201 Altair Community Member
    edited January 2020

    #Q.Nguyen-Dai thank you for your re-ply.

     

    This is not a big one h3d (weight around 300 MB).

    Unfortunately I am not able to share it due to company policy.

    I tried to read it on multiple PCs with the same failure.

     

    Any ideas?

     

    Bartosz

  • QuyNguyenDai
    QuyNguyenDai Altair Community Member
    edited January 2020

    Maybe try newer release 2019.1 ?

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