Software License Management

Fatemeh Hosseini_22198
Fatemeh Hosseini_22198 Altair Community Member
edited December 2023 in Community Q&A

Hello,
One of my EDEM licenses expired on a specific machine, while another remains active. How can I transfer the active license to the system where the previous license has expired?

Regards,
Fatemeh

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Answers

  • Prasad Avilala_20558
    Prasad Avilala_20558
    Altair Employee
    edited December 2023

    Hi Fatemeh,

    To transfer the license from one system to another either the licensing team (hwsupport@altair.com) or your account manager will help you.

    I would request you to write a mail to hwsupport to keep your account manager in the loop so that they can help you in resolving the license issue.

     

     

    Thanks,

    Prasad A

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