Hyperview Acusolve result error

Unknown
Unknown
edited October 2020 in Community Q&A

Hi there,

 

I am trying to open the Acusolve (.log) file in Hyperview. Sadly Hyperview crashes every time I try to open the .log file. I tried three different result files and they all result in Hyprevire crashing while trying to load the results. 

 

Does anyone have an idea why that is happening. I am using 2019.1 version. 

 

Best regrds,

 

Uroš

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Answers

  • Rahul Rajan_21763
    Rahul Rajan_21763 New Altair Community Member
    edited August 2019

    This is the known issue reported in HyperView 2019.1 version which should get resolved in upcoming hotfix.

    Temporary solutions are provided below :

    Download the attachment library files and replace the old ones in installation folders:

     

    Windows:

    C:\Altair\2019.1\io\result_readers\bin\win64\acusolve_hv.dll

     

    Linux:
    /scratch1/Applications/HyperWorks/2019.1/altair/io/result_readers/bin/linux64/acusolve_hv.so

    Unable to find an attachment - read this blog

  • Swapnil2003
    Swapnil2003 Altair Community Member
    edited September 2019

    Sir, the replacement files you shared are now unavailable. Where will I find these files to download ?

  • Rahul Rajan_21763
    Rahul Rajan_21763 New Altair Community Member
    edited September 2019

    This is resolved in Hotfix Hwdesktop 2019.1.1.Please download it from Altair connect.

     

    <?xml version="1.0" encoding="UTF-8"?>Acusolve Log Fix.JPG

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