Altair Inspire Initialization Failure

Sameul Zimmerman
Sameul Zimmerman Altair Community Member
edited August 9 in Community Q&A

Upon launching I receive the following error

Error loading C:/Program Files/Altair/2023/Inspire2023/hwx/plugins/freedom/gui/win64/bin/hwfdmplugin.dll: A dynamic link library (DLL) initialization routine failed.

I've tried uninstalling and reinstalling. I also cannot find any help or related problems. Any help would be greatly appreciated. 

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Answers

  • MilanRaval
    MilanRaval
    Altair Employee
    edited February 27

    Hello Samuel,

    There is a fair chance that one of the important DLLs is being deleted from that folder during installation by anti-virus. Can you try re-installing the tool with Antivirus on off mode?

  • Dean Charles
    Dean Charles New Altair Community Member
    edited March 5

    Hi Samuel

    What is you compute hardware configuration, CPU model, RAM and Graphics hardware?

    cheers

  • Thomas_21776
    Thomas_21776 Altair Community Member
    edited March 14

    Hi everyone,

    I have the same problem than the one describe above.

    I try to run Inspire on a Windows 11 Parallels virtual machine with a MacBook Air M3.

    I checked the files and "hwfdmplugin.dll" is not deleted. I also tried to uninstall and reinstall Inspire, it doesn't change anything.

    Do you have any idea of solution ?

    Thanks.

    Thomas

  • NT_20733
    NT_20733 Altair Community Member
    edited March 18

    I have exactly the same problem. Does anyone know of a solution?

  • MilanRaval
    MilanRaval
    Altair Employee
    edited March 18
    NT_20733 said:

    I have exactly the same problem. Does anyone know of a solution?

    Hello NT,

    What version of Inspire do you have and did you check if the dll mentioned above is there in the location?

    Regards,

    Milan

  • MilanRaval
    MilanRaval
    Altair Employee
    edited March 18
    Thomas_21776 said:

    Hi everyone,

    I have the same problem than the one describe above.

    I try to run Inspire on a Windows 11 Parallels virtual machine with a MacBook Air M3.

    I checked the files and "hwfdmplugin.dll" is not deleted. I also tried to uninstall and reinstall Inspire, it doesn't change anything.

    Do you have any idea of solution ?

    Thanks.

    Thomas

    Hello Thomas,

    What version of Inspire do you have and did you check if the dll mentioned above is there in the location?

    Regards,

    Milan

  • Valentine
    Valentine Altair Community Member
    edited March 27

    Hello, 

    I have the same problem and the file is in the indicated location. I have Inspire version 2023.1.

    I also have another PC on which to install inspire but I don't know how to request a new licence because I can't repeat the first step described here : https://web.altair.com/altair-student-edition
    because I've already created an account using my university email address.

    Thank you,

    Valentine

  • Dean Charles
    Dean Charles New Altair Community Member
    edited March 31

    Can everyone that's having this problem post what brand (AMD or Intel), model and stepping of CPU and Graphics card you are using.

  • zhao solaren
    zhao solaren New Altair Community Member
    edited June 10

    Hi:

    I have the same problem and the file is in the indicated location. I have Inspire version 2023~2024.

    I also have another PC on which to install inspire.It's OK!

    Why?

  • Hyder Patel
    Hyder Patel Altair Community Member
    edited June 26

    I also experencing same issue with InspireForm 2023.1. do you have any solution for this .

  • Abdulsamad Popoola
    Abdulsamad Popoola Altair Community Member
    edited August 10
    I'm having the same error

    8gb ram Dell laptop with UHD graphics

  • Chayan
    Chayan
    Altair Employee
    edited August 9

    Folks,

    At present Inspire Form is not officially supported on Macs with M Series CPU and Parallels.

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