Error message: Flux2D: soft run abort.

Sam M

When I try using flux for the first time after installation, by either starting a new project or opening an existing project file, I get the following error message and nothing else happens:

Flux2D: soft run abort

C:\Program Files\Altair\2018-edu\flux\Flux'Bin\dll\win64\flux_project.dll: The specified procedure could not be found

I am using Flux Student Edition 2018, and have tried reinstalling the program and that hasn't helped. 

asoualmi

Hi,

Can you check on the folder:

C:\Program Files\Altair\2018-edu\flux\Flux'Bin\dll\win64\flux_project.dll if you have the dll: flux_proejct.dll

Best regards.

Ziv_21761

i get a similar message:
'Flux2D : soft run abort.

null '

I do have the file flux_project.dll in the location mentioned.

Altair Forum User

I get a similar problem, mine just says:
Flux2D: soft run abort

null

also student version here

asoualmi

Hi
Can you try to Install the latest version (Flux 2020).
Keep me informed if it work fine with this version.
Best regards.

Ziv_21761

i recieved an email from Altair with my licence file and a download link for the 2018 version.

Will my licence work for the 2020 version?
could you please send me the download link for the 2020 student version that you want me to install?

Thanks.

asoualmi

Hi,

you must fill out the form on this internet page: https://studentedition.altair.com/
Then you should have access to the download.

 

Best regards.

Ziv_21761

I filled out that form already.
Then i recieved an email that my request was approved.

In that email was a link to download flux and it was the 2018 version, and also there my licence was attached.

Is there any other method of communication in which we can have a continuous conversation? i have t refresh this page to know if you replied as it does not even email me a notification....

My email is zivoriol@campus.technion.ac.il

Thanks

Ziv_21761

turned on notifications now (missed it before)

 

asoualmi

Hi,

With this version you get the same  behavior (same error message).

 

Thanks.

Ziv_21761

I only have one version, it is the 2018 edu. i downloaded it from the email i received from Altair after filling out the form.
For me to install the 2020 version i need a download link for that..

Sam M

Abdessamed,

Thank you for your reply.

The file exists and is in the correct location. 

The download link I received after requesting the student edition is for Flux 2018, I do not have any option to download the 2020 version.

asoualmi

Hi,
Can you try to install the version in a directory with no spaces
Keep me informed if this solve the problem.
Best regards.

Ziv_21761

This helped for me, Thanks!

asoualmi

you are welcome.

Altair Forum User

Altair Forum User said:

Hi,
Can you try to install the version in a directory with no spaces
Keep me informed if this solve the problem.
Best regards.

Hi, 

it doesn't work in my computer

Balaji Viswanadh Gollapalli

I have this exact same issue. The directory where the version is installed does not have any spaces. So I don't think thats the issue. 

I am installing FLUX 2018 version as most of my past files are in 2018 version as FLUX does not support backward compatibility. 

I tried installing the software multiple times but this error doesn't go away. I am using windows 7 OS. 

 

 

Balaji Viswanadh Gollapalli

Installed 2020.1. Unfortunately, the software did not even open. It looks as if its not advisable to have both 2018 and 2020 installed at the same time. Please advise.

asoualmi

Balaji Viswanadh Gollapalli said:

Installed 2020.1. Unfortunately, the software did not even open. It looks as if its not advisable to have both 2018 and 2020 installed at the same time. Please advise.

Hi,

In principle you can install both versions without any problem. Can you try to install the version in different folder (for example for flux 2020.1 in C and flux 2018 in D).

Thanks.

Balaji Viswanadh Gollapalli

Abdessamed said:

Hi,

In principle you can install both versions without any problem. Can you try to install the version in different folder (for example for flux 2020.1 in C and flux 2018 in D).

Thanks.

Hi Abdessamed, Thanks for the response.  I figured out that part by uninstalling 2020.1 and 2018 and re-installing 2020.1 and 2018 in that specific order. Now both software open. But The main problem 'Soft Run Abort' remains. Could you please comment on that as well?

These are the case numbers I raised for this Soft Run Abort issue CS0153758 & CS0150481. The case files have figures attached also. Please review them and advise a solution. 

Balaji Viswanadh Gollapalli

Balaji Viswanadh Gollapalli said:

Hi Abdessamed, Thanks for the response.  I figured out that part by uninstalling 2020.1 and 2018 and re-installing 2020.1 and 2018 in that specific order. Now both software open. But The main problem 'Soft Run Abort' remains. Could you please comment on that as well?

These are the case numbers I raised for this Soft Run Abort issue CS0153758 & CS0150481. The case files have figures attached also. Please review them and advise a solution. 

While you are at it, if its not too much to ask, may I request you to please review another ticket I created ID CS0153757. The license activation does not work on 2020.1. 

asoualmi

Balaji Viswanadh Gollapalli said:

Installed 2020.1. Unfortunately, the software did not even open. It looks as if its not advisable to have both 2018 and 2020 installed at the same time. Please advise.

Hi,

Sorry for the delay. Can you try to run Flux in debug mode and share with me the file: hs_err_pid24236.log

 

Thanks.