Scheduled Task - Keeps Re-Running

Tom_21787
Tom_21787 Altair Community Member
edited June 2019 in Community Q&A
Hi Folks,

I'm hoping that someone can help me resolve an annoying issue with some scheduled processes. 

For example a process is scheduled to run and completes with no issues, but it then continues to run a number of times failing each time. Failure is normally due to the fact the initial job completed successfully and moved the input files to an archive location. 

This is particularly annoying for communication as huge number of email alerts are sent informing the team the job failed but it has actually completed successfully. What is triggering the process to start again and try a number of times? 

Thanks in advance, 

Kind regards,
Tom

------------------------------
Tom Gormley
------------------------------
Tagged:

Answers

  • Tom_21787
    Tom_21787 Altair Community Member
    edited June 2019
    Is this scenario unique to me?

    ------------------------------
    Tom Gormley
    Business Analyst
    ------------------------------
    -------------------------------------------
    Original Message:
    Sent: 06-05-2019 11:30 AM
    From: Tom Gormley
    Subject: Scheduled Task - Keeps Re-Running

    Hi Folks,

    I'm hoping that someone can help me resolve an annoying issue with some scheduled processes.

    For example a process is scheduled to run and completes with no issues, but it then continues to run a number of times failing each time. Failure is normally due to the fact the initial job completed successfully and moved the input files to an archive location.

    This is particularly annoying for communication as huge number of email alerts are sent informing the team the job failed but it has actually completed successfully. What is triggering the process to start again and try a number of times?

    Thanks in advance,

    Kind regards,
    Tom

    ------------------------------
    Tom Gormley
    ------------------------------"
  • CPorthouse
    CPorthouse
    Altair Employee
    edited June 2019
    What version of Automator are you running?
    Is this a standard process or visual process?

    ------------------------------
    Chris Porthouse
    Senior Implementation & Integration Engineer
    Altair
    ------------------------------
    -------------------------------------------
    Original Message:
    Sent: 06-05-2019 11:30 AM
    From: Tom Gormley
    Subject: Scheduled Task - Keeps Re-Running

    Hi Folks,

    I'm hoping that someone can help me resolve an annoying issue with some scheduled processes.

    For example a process is scheduled to run and completes with no issues, but it then continues to run a number of times failing each time. Failure is normally due to the fact the initial job completed successfully and moved the input files to an archive location.

    This is particularly annoying for communication as huge number of email alerts are sent informing the team the job failed but it has actually completed successfully. What is triggering the process to start again and try a number of times?

    Thanks in advance,

    Kind regards,
    Tom

    ------------------------------
    Tom Gormley
    ------------------------------"
  • Tom_21787
    Tom_21787 Altair Community Member
    edited June 2019
    Chris Porthouse said:

    What version of Automator are you running?
    Is this a standard process or visual process?

    ------------------------------
    Chris Porthouse
    Senior Implementation & Integration Engineer
    Altair
    ------------------------------
    -------------------------------------------
    Original Message:
    Sent: 06-05-2019 11:30 AM
    From: Tom Gormley
    Subject: Scheduled Task - Keeps Re-Running

    Hi Folks,

    I'm hoping that someone can help me resolve an annoying issue with some scheduled processes.

    For example a process is scheduled to run and completes with no issues, but it then continues to run a number of times failing each time. Failure is normally due to the fact the initial job completed successfully and moved the input files to an archive location.

    This is particularly annoying for communication as huge number of email alerts are sent informing the team the job failed but it has actually completed successfully. What is triggering the process to start again and try a number of times?

    Thanks in advance,

    Kind regards,
    Tom

    ------------------------------
    Tom Gormley
    ------------------------------"

    Hi Chris,

    Thanks for the response, it's a standard process. 

    Product: Datawatch Server - PROD
    Version: 12.2

    Thanks,
    Tom

    ------------------------------
    Tom Gormley
    Business Analyst
    Boston Scientific
    +353
    ------------------------------
    -------------------------------------------
    Original Message:
    Sent: 06-26-2019 07:04 AM
    From: Chris Porthouse
    Subject: Scheduled Task - Keeps Re-Running

    What version of Automator are you running?
    Is this a standard process or visual process?

    ------------------------------
    Chris Porthouse
    Senior Implementation & Integration Engineer
    Altair
    ------------------------------

    Original Message:
    Sent: 06-05-2019 11:30 AM
    From: Tom Gormley
    Subject: Scheduled Task - Keeps Re-Running

    Hi Folks,

    I'm hoping that someone can help me resolve an annoying issue with some scheduled processes.

    For example a process is scheduled to run and completes with no issues, but it then continues to run a number of times failing each time. Failure is normally due to the fact the initial job completed successfully and moved the input files to an archive location.

    This is particularly annoying for communication as huge number of email alerts are sent informing the team the job failed but it has actually completed successfully. What is triggering the process to start again and try a number of times?

    Thanks in advance,

    Kind regards,
    Tom

    ------------------------------
    Tom Gormley
    ------------------------------"
  • CPorthouse
    CPorthouse
    Altair Employee
    edited June 2019
    Tom_21787 said:

    Hi Chris,

    Thanks for the response, it's a standard process. 

    Product: Datawatch Server - PROD
    Version: 12.2

    Thanks,
    Tom

    ------------------------------
    Tom Gormley
    Business Analyst
    Boston Scientific
    +353
    ------------------------------
    -------------------------------------------
    Original Message:
    Sent: 06-26-2019 07:04 AM
    From: Chris Porthouse
    Subject: Scheduled Task - Keeps Re-Running

    What version of Automator are you running?
    Is this a standard process or visual process?

    ------------------------------
    Chris Porthouse
    Senior Implementation & Integration Engineer
    Altair
    ------------------------------

    Original Message:
    Sent: 06-05-2019 11:30 AM
    From: Tom Gormley
    Subject: Scheduled Task - Keeps Re-Running

    Hi Folks,

    I'm hoping that someone can help me resolve an annoying issue with some scheduled processes.

    For example a process is scheduled to run and completes with no issues, but it then continues to run a number of times failing each time. Failure is normally due to the fact the initial job completed successfully and moved the input files to an archive location.

    This is particularly annoying for communication as huge number of email alerts are sent informing the team the job failed but it has actually completed successfully. What is triggering the process to start again and try a number of times?

    Thanks in advance,

    Kind regards,
    Tom

    ------------------------------
    Tom Gormley
    ------------------------------"

    This sounds like a defect that has been previously reported.  You will need to upgrade to a more recent version to resolve.  The most recent version that is out is v15.3.

    ------------------------------
    Chris Porthouse
    Senior Implementation & Integration Engineer
    Altair
    ------------------------------
    -------------------------------------------
    Original Message:
    Sent: 06-26-2019 08:04 AM
    From: Tom Gormley
    Subject: Scheduled Task - Keeps Re-Running

    Hi Chris,

    Thanks for the response, it's a standard process.

    Product: Datawatch Server - PROD
    Version: 12.2

    Thanks,
    Tom

    ------------------------------
    Tom Gormley
    Business Analyst
    Boston Scientific
    +353
    ------------------------------

    Original Message:
    Sent: 06-26-2019 07:04 AM
    From: Chris Porthouse
    Subject: Scheduled Task - Keeps Re-Running

    What version of Automator are you running?
    Is this a standard process or visual process?

    ------------------------------
    Chris Porthouse
    Senior Implementation & Integration Engineer
    Altair

    Original Message:
    Sent: 06-05-2019 11:30 AM
    From: Tom Gormley
    Subject: Scheduled Task - Keeps Re-Running

    Hi Folks,

    I'm hoping that someone can help me resolve an annoying issue with some scheduled processes.

    For example a process is scheduled to run and completes with no issues, but it then continues to run a number of times failing each time. Failure is normally due to the fact the initial job completed successfully and moved the input files to an archive location.

    This is particularly annoying for communication as huge number of email alerts are sent informing the team the job failed but it has actually completed successfully. What is triggering the process to start again and try a number of times?

    Thanks in advance,

    Kind regards,
    Tom

    ------------------------------
    Tom Gormley
    ------------------------------"
  • Tom_21787
    Tom_21787 Altair Community Member
    edited July 2019
    Chris Porthouse said:

    This sounds like a defect that has been previously reported.  You will need to upgrade to a more recent version to resolve.  The most recent version that is out is v15.3.

    ------------------------------
    Chris Porthouse
    Senior Implementation & Integration Engineer
    Altair
    ------------------------------
    -------------------------------------------
    Original Message:
    Sent: 06-26-2019 08:04 AM
    From: Tom Gormley
    Subject: Scheduled Task - Keeps Re-Running

    Hi Chris,

    Thanks for the response, it's a standard process.

    Product: Datawatch Server - PROD
    Version: 12.2

    Thanks,
    Tom

    ------------------------------
    Tom Gormley
    Business Analyst
    Boston Scientific
    +353
    ------------------------------

    Original Message:
    Sent: 06-26-2019 07:04 AM
    From: Chris Porthouse
    Subject: Scheduled Task - Keeps Re-Running

    What version of Automator are you running?
    Is this a standard process or visual process?

    ------------------------------
    Chris Porthouse
    Senior Implementation & Integration Engineer
    Altair

    Original Message:
    Sent: 06-05-2019 11:30 AM
    From: Tom Gormley
    Subject: Scheduled Task - Keeps Re-Running

    Hi Folks,

    I'm hoping that someone can help me resolve an annoying issue with some scheduled processes.

    For example a process is scheduled to run and completes with no issues, but it then continues to run a number of times failing each time. Failure is normally due to the fact the initial job completed successfully and moved the input files to an archive location.

    This is particularly annoying for communication as huge number of email alerts are sent informing the team the job failed but it has actually completed successfully. What is triggering the process to start again and try a number of times?

    Thanks in advance,

    Kind regards,
    Tom

    ------------------------------
    Tom Gormley
    ------------------------------"

    Hi Chris,

    Can you share some documentation on the fix. 

    What is causing the issue?

    Kind regards,
    Tom

    ------------------------------
    Tom Gormley
    Business Analyst
    Boston Scientific
    +353
    ------------------------------
    -------------------------------------------
    Original Message:
    Sent: 06-26-2019 08:27 AM
    From: Chris Porthouse
    Subject: Scheduled Task - Keeps Re-Running

    This sounds like a defect that has been previously reported.  You will need to upgrade to a more recent version to resolve.  The most recent version that is out is v15.3.

    ------------------------------
    Chris Porthouse
    Senior Implementation & Integration Engineer
    Altair
    ------------------------------

    Original Message:
    Sent: 06-26-2019 08:04 AM
    From: Tom Gormley
    Subject: Scheduled Task - Keeps Re-Running

    Hi Chris,

    Thanks for the response, it's a standard process.

    Product: Datawatch Server - PROD
    Version: 12.2

    Thanks,
    Tom

    ------------------------------
    Tom Gormley
    Business Analyst
    Boston Scientific
    +353

    Original Message:
    Sent: 06-26-2019 07:04 AM
    From: Chris Porthouse
    Subject: Scheduled Task - Keeps Re-Running

    What version of Automator are you running?
    Is this a standard process or visual process?

    ------------------------------
    Chris Porthouse
    Senior Implementation & Integration Engineer
    Altair

    Original Message:
    Sent: 06-05-2019 11:30 AM
    From: Tom Gormley
    Subject: Scheduled Task - Keeps Re-Running

    Hi Folks,

    I'm hoping that someone can help me resolve an annoying issue with some scheduled processes.

    For example a process is scheduled to run and completes with no issues, but it then continues to run a number of times failing each time. Failure is normally due to the fact the initial job completed successfully and moved the input files to an archive location.

    This is particularly annoying for communication as huge number of email alerts are sent informing the team the job failed but it has actually completed successfully. What is triggering the process to start again and try a number of times?

    Thanks in advance,

    Kind regards,
    Tom

    ------------------------------
    Tom Gormley
    ------------------------------"

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