Hyperworks Error: Can't find application.(crash)

Manop Pagdeevongsa
Manop Pagdeevongsa Altair Community Member
edited July 2021 in Community Q&A

    I'm Hyperworks newbie who use a student license . I have find the error massage as show below figure when I want to see the results(.h3d) in hyperviews. This error message have occurred on any .h3d files that I have(Opening by Hyperviews). Could you please help me to solve this problem? In a worst case, Could I reinstall hyperwoks on the student license again? I'm afraid that it's going to have a problem about student license. I'd like to thank for your help in advance.      

 

Best regards,

Manop

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Answers

  • Adriano A. Koga
    Adriano A. Koga
    Altair Employee
    edited July 2021

    if the error occurs with any result file, maybe your installation got corrupted, and you might need to reinstall the package (there's no issue with the license file, if you re-install it).

    Please, take a look at a few topics here in the Community by searching by 'checksum'm which helps you to identify your installation file integrity. (sometimes when downloading some small part got broken and results in error).

  • Manop Pagdeevongsa
    Manop Pagdeevongsa Altair Community Member
    edited July 2021
    Adriano A. Koga_21884 said:

    if the error occurs with any result file, maybe your installation got corrupted, and you might need to reinstall the package (there's no issue with the license file, if you re-install it).

    Please, take a look at a few topics here in the Community by searching by 'checksum'm which helps you to identify your installation file integrity. (sometimes when downloading some small part got broken and results in error).

    Thank you so much for your answer. I really appreciated. 

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