License

Sadeer Dakarmanchi
Sadeer Dakarmanchi Altair Community Member
edited December 2020 in Community Q&A

hello 

I installed feko 2020, and I got the student license. however I can not open the software.
I always get an error message about the License.(Error Code: 9)
what should I do to solve this issue.
 
 (I can not find the Ethernet adapter local area connection)
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Answers

  • GGAMPALA
    GGAMPALA
    Altair Employee
    edited December 2020

    This typically means the license doesn't match your computer Ethernet ID. You open the command prompt and use the command ipconfig/all and look for "Ethernet adapter Ethernet" and request for a new license file for this ID.

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