Simsolid 2019 Crashes on startup

Sharon W

Simsolid 2019 using Windows 10 starts and then immediately crashes

Gouthami Polina_22137

Hi Sharon,

Can you please check the openGL graphics card version?  SimSolid requires openGL version 3.1 or higher.

 

Thanks,

Gouthami

Adriano_Koga

also, is there any specific reason for not using the newest 2021 versions?

Sharon W

Adriano A. Koga_21884 said:

also, is there any specific reason for not using the newest 2021 versions?

We have certify our software and the latest version isn't certified yet

Sharon W

Gouthami Polina_22137 said:

Hi Sharon,

Can you please check the openGL graphics card version?  SimSolid requires openGL version 3.1 or higher.

 

Thanks,

Gouthami

How do I check the OpenGL version please?

Gouthami Polina_22137

Sharon W said:

How do I check the OpenGL version please?

You can check the below.

https://support.pix4d.com/hc/en-us/articles/203876689-How-to-verify-the-supported-OpenGL-versions-of-the-graphics-card

GirishM

Hi Sharon,

Please follow the steps below to see if the issue is resolved.

1. Go to SimSolid installation directory (C:\Program Files\SimSolid\2019.4).
2. Find the file Qt5Network.dll and rename it to Qt5Network_v0.dll.
3. Unzip the attachment, copy and paste the file in the attached zip to the same installation location.
4. Re-initiate SimSolid.