HyperMesh Installation Error

yeshwanth
yeshwanth Altair Community Member
edited September 2021 in Community Q&A

When I tried to run the set up file to install Hyper Mesh software, I'm getting a error like this, I have attached the pic down here, have a look and give me some suggestions and solutions to solve this particular error, I tried multiple times, But it's not getting solved. So please help me to solve this issue. Its stating please get another copy of installer and try again, I downloaded again and tried, But same, I was getting same error again and again.

Thanks & Regards,

Yeshwanth N.,

image

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Answers

  • Michael Herve_21439
    Michael Herve_21439
    Altair Employee
    edited September 2021

    Hello Yeshwanth,

     

    this generally means your install package has been corrupted. Please try again to download it from our Market Place.

    You can also download it from the altairConnect section. It will be the sae executblee, but in the AltairConnect section, we exposed a checksum code. Once your download complete, retrive the checksum of the file you downloade (either through Powershell or tools such as WinMD5) and compare it to the checksum exposed on AltairConnect section.

    If both codes are identical, then your download package is correct.

     

    If the message stills occur after, please check your security settings (firewall) and make sure you have enough disk on your C drive to install the package.

     

    Best Regards,

    Michael

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