How we can resolve the issue of non-display of LEGENDS bar in the graphics window of HyperView (v 2022.3) ?

Rajesh Shetty_21146

Issue in the Graphics Window of HyperView. The Legends bar does not display after contour plots are requested ?

Any settings can be done under Edit Legends tab ?

PaolaAG

Hello Rajesh,

This issue is usually due to an outdated graphics driver.

Kindly check all the points listed in the document below:

Windows local : https://community.altair.com/community?id=community_blog&sys_id=85f88aea1b9fb410507ca6442a4bcb88
Windows remote : https://community.altair.com/community?id=community_blog&sys_id=8085bdea1b1fb410507ca6442a4bcb73
Linux Local : https://community.altair.com/community?id=community_blog&sys_id=de2d0ae21bdfb410507ca6442a4bcb78
Linux Remote : https://community.altair.com/community?id=community_blog&sys_id=8929bd621b5fb410507ca6442a4bcb20

Also, please go through the attached "Altair Hardware recommendation" document & make sure the GPU's are matching the requirements.

Kindly update the GPU drivers as recommended in the document.

 

Kind Regards,

Paola Alvarez.

Rajesh Shetty_21146

Hi,

Laptop with the following Graphic Card - AMD Radeon Vega 8 Mobile Graphics – won’t support the HyperView 2022.3 ?

 

Laptop Hardware Configuration:

HP 245 G8 Laptop with AMD Athlon Silver 3050U APU / 8GB RAM / 1TB HDD / Windows 11 / AMD Radeon Vega 8 Mobile Graphics

 

However, the Altair HyperWorks Package is installed on cloud machine -> Windows 365 Cloud PC

– the cloud machine configuration is  -> Cloud PC Business 8vCPU/32GB/128GB

 Thanks!

 

Regards,

RAJESH

Rajesh Shetty_21146

Hi, 

Good morning!

For Cloud PC, the GPU details are as follows: