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Hi Everyone,How do I transfer a Monarch License to a new machine?Thanks!------------------------------Frankie GonzalesTax Consultant Team LeadAutomatic Data Processing, Inc.Chandler AZ(480) 667-7712 Ex. 77712------------------------------
Hi @Frankie Gonzales
In order to transfer a Monarch License from one machine to another you must "Deactivate" the license from the old machine before you can transfer/use on a New machine and will want to do this prior to Uninstalling the software from that PC. By deactivating the license, this will allow you to use that license on the 'New Machine'. You may obtain a copy of the Monarch Executable to Install onto the 'New Machine' from the Downloads Section within our Support Portal, but if you run into any difficulties our Support Team will provide you with assistance in obtaining a copy of the software.
*Note: While the organization is Under Current Maintenance & Support your entitled to the latest version of the Monarch Client.
Steps to perform in moving/transferring a Monarch License from one machine/end-user to another.: ----------------------------------------------------------------------------------------------------------------------------------------------
First copy the activation code, then deactivate your license from old machine in order to use it on the new machine. * More information on deactivating the license can be found by clicking here. You must 'de-activate' the license prior to uninstalling the application from your old machine. You may also de-activate the license via the License Manager application. *Additional Information Monarch License Management
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If you run into any issues, please do not hesitate to contact the Support Team for further assistance: https://www.datawatch.com/support/
------------------------------Rebecca CroninCustomer Success & Community ManagerBedford MA(978) 275-8203-------------------------------------------------------------------------Original Message:Sent: 09-06-2019 08:40 AMFrom: Frankie GonzalesSubject: Transferring Monarch LicenseHi Everyone,How do I transfer a Monarch License to a new machine?Thanks!------------------------------Frankie GonzalesTax Consultant Team LeadAutomatic Data Processing, Inc.Chandler AZ(480) 667-7712 Ex. 77712------------------------------"
One may locate the latest Monarch Client from Altair One - Marketplace {filter on Suites: Data Analyst}
Link to License Manager
Link to How to Deactivate License
You may now reach the Technical Support Team for Data Analytics Solutions either directly within the Altair User Community by selecting: CONTACT SUPPORT ORMay email them at: DASupport@altair.com
Link to Information about Monarch License Manager