Transferring Monarch License

Frankie_21121
Frankie_21121 New Altair Community Member
edited December 2023 in Community Q&A

Hi Everyone,

How do I transfer a Monarch License to a new machine?

Thanks!

------------------------------
Frankie Gonzales
Tax Consultant Team Lead
Automatic Data Processing, Inc.
Chandler AZ
(480) 667-7712 Ex. 77712
------------------------------

Tagged:

Best Answer

  • Rebecca_Cronin
    Rebecca_Cronin
    Altair Employee
    edited December 2023 Answer ✓

    Hi @Frankie Gonzales

          In order to transfer a Monarch License from one machine to another you must "Deactivate" the license from the old machine before you can transfer/use on a New machine and will want to do this prior to Uninstalling the software from that PC.   By deactivating the license, this will allow you to use that license on the 'New Machine'.  

    You may obtain a copy of the Monarch Executable to Install onto the 'New Machine' from  the Downloads Section within our Support Portal, but if you run into any difficulties our Support Team will provide you with assistance in obtaining a copy of the software.    

    *Note:  While the organization is Under Current Maintenance & Support your entitled to the latest version of the Monarch Client.

      
    Steps to perform in moving/transferring a Monarch License from one machine/end-user to another.:
    ----------------------------------------------------------------------------------------------------------------------------------------------

    First copy the activation code, then deactivate your license from old machine in order to use it on the new machine.
    * More information on deactivating the license can be found by clicking here

    You must 'de-activate' the license prior to uninstalling the application from your old machine.  You may also de-activate the license via the License Manager application. *Additional Information   Monarch License Management

    ----------------------------------------------------------------------------------------------------------------------------------------------

    If you run into any issues, please do not hesitate to contact the Support Team for further assistance:   https://www.datawatch.com/support/

     



    ------------------------------
    Rebecca Cronin
    Customer Success & Community Manager
    Bedford MA
    (978) 275-8203
    ------------------------------
    -------------------------------------------
    Original Message:
    Sent: 09-06-2019 08:40 AM
    From: Frankie Gonzales
    Subject: Transferring Monarch License

    Hi Everyone,

    How do I transfer a Monarch License to a new machine?

    Thanks!

    ------------------------------
    Frankie Gonzales
    Tax Consultant Team Lead
    Automatic Data Processing, Inc.
    Chandler AZ
    (480) 667-7712 Ex. 77712
    ------------------------------
    "

Answers

  • Rebecca_Cronin
    Rebecca_Cronin
    Altair Employee
    edited December 2023 Answer ✓

    Hi @Frankie Gonzales

          In order to transfer a Monarch License from one machine to another you must "Deactivate" the license from the old machine before you can transfer/use on a New machine and will want to do this prior to Uninstalling the software from that PC.   By deactivating the license, this will allow you to use that license on the 'New Machine'.  

    You may obtain a copy of the Monarch Executable to Install onto the 'New Machine' from  the Downloads Section within our Support Portal, but if you run into any difficulties our Support Team will provide you with assistance in obtaining a copy of the software.    

    *Note:  While the organization is Under Current Maintenance & Support your entitled to the latest version of the Monarch Client.

      
    Steps to perform in moving/transferring a Monarch License from one machine/end-user to another.:
    ----------------------------------------------------------------------------------------------------------------------------------------------

    First copy the activation code, then deactivate your license from old machine in order to use it on the new machine.
    * More information on deactivating the license can be found by clicking here

    You must 'de-activate' the license prior to uninstalling the application from your old machine.  You may also de-activate the license via the License Manager application. *Additional Information   Monarch License Management

    ----------------------------------------------------------------------------------------------------------------------------------------------

    If you run into any issues, please do not hesitate to contact the Support Team for further assistance:   https://www.datawatch.com/support/

     



    ------------------------------
    Rebecca Cronin
    Customer Success & Community Manager
    Bedford MA
    (978) 275-8203
    ------------------------------
    -------------------------------------------
    Original Message:
    Sent: 09-06-2019 08:40 AM
    From: Frankie Gonzales
    Subject: Transferring Monarch License

    Hi Everyone,

    How do I transfer a Monarch License to a new machine?

    Thanks!

    ------------------------------
    Frankie Gonzales
    Tax Consultant Team Lead
    Automatic Data Processing, Inc.
    Chandler AZ
    (480) 667-7712 Ex. 77712
    ------------------------------
    "

  • Rebecca_Cronin
    Rebecca_Cronin
    Altair Employee
    edited September 2021

    NOTE -  Some of the Above Web Links have been updated. Please refer here for the NEW web links. 

     

    One may locate the latest Monarch Client from Altair One - Marketplace    {filter on Suites: Data Analyst}


    Link to License Manager


    Link to How to Deactivate License


    You may now reach the Technical Support Team for Data Analytics Solutions either directly within the Altair User Community by selecting: 
    CONTACT SUPPORT          OR

    M
    ay email them at:  DASupport@altair.com

     

     

  • Rebecca_Cronin
    Rebecca_Cronin
    Altair Employee
    edited November 2023

    11-30-23:  NEW UPDATE WEB LINKS 

    WEB LINK ABOUT DEACTIVATING MONARCH LICENSE KEY - PLEASE SELECT Deactive Monarch Activation Key

     

    Link to Information about Monarch License Manager